225 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
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MVPThemes says

Hey guys, does anyone know if sales are manually processed by Envato, or do sales immediately show up in your dashboard as soon as the customer purchases the theme? Or is it a combination of both?

I’ve just noticed sometimes (especially on wekeends) where I’ll go a while without a sale and then all of the sudden I’ll get them in bunches.

225 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+7 more
MVPThemes says

I take it no one else has this issue or has an answer to why this may happen? I just doubt it’s just that people go a while without buying and then all of the sudden people all buy items at the same time. It just seems a little weird since it happens often.

810 posts
  • Has been part of the Envato Community for over 6 years
  • Has been a beta tester for an Envato feature
  • Located in India
  • Sells items exclusively on Envato Market
+1 more
laranz says

Create a ticket in Envato support, maybe Devs look those and answer you there.

92 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
e8j1osla says

Maybe it just needs a little time to sync

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