377 posts Simple is the new black.
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PaulWinslow
says

Sorry to make a new thread for this – I’m curious about the two different star ratings that I have. On my profile page I’ve been given 5 stars but my theme has 4. Do buyers have the option to rate you as well as your items? As far as I was aware you could only rate items. If my profile shows 5 stars it’d be nice if my theme did the same :P

Cheers guys.

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Reaper-Media
says

It’s probably just high ratings from your graphic river file, one rating could make the difference between a 4-star and 5-star average (which is what’s displayed on your profile page). And no, there’s no facility to rate a person on the marketplaces :-)

377 posts Simple is the new black.
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has been part of the Envato Community for over 5 years
+5 more
PaulWinslow
says

Ah okay, so the rating on our profiles is the overall average of our items? That makes sense.

Cheers, mate.

3007 posts
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duotive
says

ratting = headache => get over it

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LionArt
says

Envato should definitely implement what kailoon said a while ago… have a favouriting system and list how many favourites the items has e.g.

“40 sales, 20 favourites”

This would give off a positive effect to the sales without giving ‘clients from hell’ to ruin the reputation of the item by rating it lowly.

no more confusion for ratings ;)

3007 posts
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duotive
says

Envato should definitely implement what kailoon said a while ago… have a favouriting system and list how many favourites the items has e.g.

“40 sales, 20 favourites”

This would give off a positive effect to the sales without giving ‘clients from hell’ to ruin the reputation of the item by rating it lowly.

no more confusion for ratings ;)

I agree that is a very good idea. Can we start a pool? What the community wants?

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adiacone
says

I second that!

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jeffeatworld
says

I don’t sweat the ratings.

Paul your file has sold 85 times and only 4 people have rated. I guarantee one of those buyers rated it 2 or 3 stars which brings your overall rating down. It sucks.

I’ve tried promoting rating files but it didn’t work very well – I stuck a link into the documentation but as I discovered, not alll buyers read it til the end lol

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web_gab
says

Envato should definitely implement what kailoon said a while ago… have a favouriting system and list how many favourites the items has e.g.

“40 sales, 20 favourites”

This would give off a positive effect to the sales without giving ‘clients from hell’ to ruin the reputation of the item by rating it lowly.

no more confusion for ratings ;)

this is a great idea!

377 posts Simple is the new black.
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has been part of the Envato Community for over 5 years
+5 more
PaulWinslow
says

Paul your file has sold 85 times and only 4 people have rated. I guarantee one of those buyers rated it 2 or 3 stars which brings your overall rating down. It sucks.

Yep. One of my buyers emailed me to say he wanted to give my theme 5 stars but for some reason it registered as 2 – and then TF support apparently wouldn’t let him change it?

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