I have an item of mine soft rejected because of the preview image’s size (was wider than 590px.). The main file is huge and i currently don’t have a fast connection. Should I upload all the files again or just the preview image?
- Sold between 5 000 and 10 000 dollars
- Has been a member for 3-4 years
- United Kingdom
- Bought between 1 and 9 items
- Referred between 1 and 9 users
- Exclusive Author
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Author had a Free File of the Month
- Microlancer Beta Tester
if it`s soft rejected, you can upload only file,s you need to be changed, like a preview image.