48 posts
  • Colombia
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 1 and 9 items
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Frankie911 says

Upload a logo recently, and was at 100% rating. wait for the mail where they tell me to accept or reject the article, this never came and my item is not in my portfolio. go 3 days and my logo does not appear, it could happen? I have to wait? or disappeared lol Thanks!

1242 posts
  • Elite Author
  • Envato Studio (Microlancer) Beta Tester
  • Colombia
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  • Has been a member for 5-6 years
  • Referred between 500 and 999 users
  • Bought between 10 and 49 items
  • Interviewed on the Envato Notes blog
+4 more
CarlosViloria says

Upload a logo recently, and was at 100% rating. wait for the mail where they tell me to accept or reject the article, this never came and my item is not in my portfolio. go 3 days and my logo does not appear, it could happen? I have to wait? or disappeared lol Thanks!

Envía un ticket a soporte y preguntales al respecto

193 posts Less is more
  • Elite Author
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  • Author had a File in an Envato Bundle
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  • Envato Studio (Microlancer) Beta Tester
  • Bought between 10 and 49 items
  • Referred between 50 and 99 users
  • Exclusive Author
DesignDistrict says

Don’t forget to check your spam folder, to see if it’s there.

48 posts
  • Colombia
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Frankie911 says


Upload a logo recently, and was at 100% rating. wait for the mail where they tell me to accept or reject the article, this never came and my item is not in my portfolio. go 3 days and my logo does not appear, it could happen? I have to wait? or disappeared lol Thanks!
Envía un ticket a soporte y preguntales al respecto
Gracias Carlos, el viernes lo hice pero nada de respuestas! espare unos dias a ver que es lo que pasa! :)
48 posts
  • Colombia
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Frankie911 says

Don’t forget to check your spam folder, to see if it’s there.

thanks DesignDistric, but not there :/

79 posts
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  • Referred between 1 and 9 users
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  • United Kingdom
  • Has been a member for 1-2 years
bangingthemes says

check your hidden tab

48 posts
  • Colombia
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Frankie911 says

check your hidden tab
not hidden :S
1731 posts
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
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  • Referred between 1 and 9 users
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gbs says

Upload a logo recently, and was at 100% rating. wait for the mail where they tell me to accept or reject the article, this never came and my item is not in my portfolio. go 3 days and my logo does not appear, it could happen? I have to wait? or disappeared lol Thanks!

So can you see the progress bar of the item at your Dashboard now? I mean when an item reached 100% does not mean it was being reviewed right at that very moment. It could be stuck there for some days because there is a big delay in system at the moment.

48 posts
  • Colombia
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Frankie911 says


Upload a logo recently, and was at 100% rating. wait for the mail where they tell me to accept or reject the article, this never came and my item is not in my portfolio. go 3 days and my logo does not appear, it could happen? I have to wait? or disappeared lol Thanks!
So can you see the progress bar of the item at your Dashboard now? I mean when an item reached 100% does not mean it was being reviewed right at that very moment. It could be stuck there for some days because there is a big delay in system at the moment.

Thanks gbs, but the progress bar no longer is as if it never uploaded anything. will expect to spend this week with my file: D

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