48 posts
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  • Located in Colombia
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Frankie911 says

Upload a logo recently, and was at 100% rating. wait for the mail where they tell me to accept or reject the article, this never came and my item is not in my portfolio. go 3 days and my logo does not appear, it could happen? I have to wait? or disappeared lol Thanks!

1244 posts Sr. Mockup Crafter
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CarlosViloria says

Upload a logo recently, and was at 100% rating. wait for the mail where they tell me to accept or reject the article, this never came and my item is not in my portfolio. go 3 days and my logo does not appear, it could happen? I have to wait? or disappeared lol Thanks!

Envía un ticket a soporte y preguntales al respecto

193 posts Less is more
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DesignDistrict says

Don’t forget to check your spam folder, to see if it’s there.

48 posts
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  • Located in Colombia
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Frankie911 says


Upload a logo recently, and was at 100% rating. wait for the mail where they tell me to accept or reject the article, this never came and my item is not in my portfolio. go 3 days and my logo does not appear, it could happen? I have to wait? or disappeared lol Thanks!
Envía un ticket a soporte y preguntales al respecto
Gracias Carlos, el viernes lo hice pero nada de respuestas! espare unos dias a ver que es lo que pasa! :)
48 posts
  • Has sold $100+ on Envato Market
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  • Located in Colombia
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Frankie911 says

Don’t forget to check your spam folder, to see if it’s there.

thanks DesignDistric, but not there :/

79 posts
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bangingthemes says

check your hidden tab

48 posts
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  • Located in Colombia
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Frankie911 says

check your hidden tab
not hidden :S
1740 posts
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gbs says

Upload a logo recently, and was at 100% rating. wait for the mail where they tell me to accept or reject the article, this never came and my item is not in my portfolio. go 3 days and my logo does not appear, it could happen? I have to wait? or disappeared lol Thanks!

So can you see the progress bar of the item at your Dashboard now? I mean when an item reached 100% does not mean it was being reviewed right at that very moment. It could be stuck there for some days because there is a big delay in system at the moment.

48 posts
  • Has sold $100+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Located in Colombia
  • Sells items exclusively on Envato Market
+1 more
Frankie911 says


Upload a logo recently, and was at 100% rating. wait for the mail where they tell me to accept or reject the article, this never came and my item is not in my portfolio. go 3 days and my logo does not appear, it could happen? I have to wait? or disappeared lol Thanks!
So can you see the progress bar of the item at your Dashboard now? I mean when an item reached 100% does not mean it was being reviewed right at that very moment. It could be stuck there for some days because there is a big delay in system at the moment.

Thanks gbs, but the progress bar no longer is as if it never uploaded anything. will expect to spend this week with my file: D

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