86 posts
    Has sold $10,000+ on Envato Market Has collected 50+ items on Envato Market Located in United States Sells items exclusively on Envato Market
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groupp says

After seeing an item come up for sale that very closely mirrored one of our items, we decided to purchase it and make sure none of our code was being used. Turns out much of it is. Our question is , if something looks different (sort of) but the code is much the same copy and pasted from one of our scripts, is this something we can effectively bring up to Envato support?

What are the guidelines surrounding this issue?

5324 posts The Dude Abides
    Located in United States Elite Author: Sold more than $75,000 on Envato Market Has sold $125,000+ on Envato Market Has been part of the Envato Community for over 5 years
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CodingJack says

It’s one thing for someone to purchase an item, learn from it, and then write their own code based on what they learned. It’s a completely different thing to use cut & paste.

1420 posts
    Has referred 10+ members Has sold $1,000+ on Envato Market Has collected 50+ items on Envato Market Had an item featured in an Envato Pack
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WebSmacker says

Contact support and message them your ticket number via twitter. That seems like the only way they look at tickets anymore.

86 posts
    Has sold $10,000+ on Envato Market Has collected 50+ items on Envato Market Located in United States Sells items exclusively on Envato Market
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groupp says

Thanks guys for the replies

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