After seeing an item come up for sale that very closely mirrored one of our items, we decided to purchase it and make sure none of our code was being used. Turns out much of it is. Our question is , if something looks different (sort of) but the code is much the same copy and pasted from one of our scripts, is this something we can effectively bring up to Envato support?
What are the guidelines surrounding this issue?
- United States
- Has been a member for 4-5 years
- Exclusive Author
- Author was Featured
- Sold between 100 000 and 250 000 dollars
- Author has had an Item Featured
- Contributed a Tutorial to a Tuts+ Site
- Author had a Free File of the Month
It’s one thing for someone to purchase an item, learn from it, and then write their own code based on what they learned. It’s a completely different thing to use cut & paste.
Contact support and message them your ticket number via twitter. That seems like the only way they look at tickets anymore.