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groupp says

After seeing an item come up for sale that very closely mirrored one of our items, we decided to purchase it and make sure none of our code was being used. Turns out much of it is. Our question is , if something looks different (sort of) but the code is much the same copy and pasted from one of our scripts, is this something we can effectively bring up to Envato support?

What are the guidelines surrounding this issue?

5390 posts The Dude Abides
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CodingJack says

It’s one thing for someone to purchase an item, learn from it, and then write their own code based on what they learned. It’s a completely different thing to use cut & paste.

1506 posts
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WebSmacker says

Contact support and message them your ticket number via twitter. That seems like the only way they look at tickets anymore.

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groupp says

Thanks guys for the replies

Helpful Information

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