Helllo all, the support asked me to post about what happened to me so here it is : I know that my song Gypsy jazz for Nina had 8 or 9 5 stars rating maybe more, but since the rating system changed it has… zero !!! this song was featured some weeks ago so i’m pretty sure of what i say…
anyone of the staff can help to solve this ? maybe it happened to someone else ?
thanks for any help !
Anyone ?? anyhelp ? Staff ? i should forget my ratings ?
I have same problem, I remember when 20% of my tracks are with rating 5 stars, but now my tracks haven’t stars, wtf?
Hi ! thanks for the answer, the support told me to open a thread on the forum to have some help… my ticket ID: RMV-931-97827
... the support told me to open a thread on the forum to have some help…
Are they assuming that we have access to envato’s databases to play with ratings? How can we help?
All we could say is that your song has been rated less than 3 times, but seems like you’re certain in the opposite.
‘don’t know… the support told me that marketplace development team are collecting feedback on the new ratings system on this thread now : http://themeforest.net/forums/thread/new-feature-ratings-breakdown/96703 ..
not so big deal, but i was happy with this song’s rating !
Sorry to hear that! But I think if that was what you achieved then you should get it back I’m sure support will help you soon! Good luck.