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PerfectPixel says

This is our theme: http://themeforest.net/item/designer-portfolio/96942

some buyers told us that they rate our theme but I don’t see any stars there!

You have any ideas?

Thank you, PP

1685 posts Time is what you desire most, but waste carelessly.
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Firsh says

It needs to receive more than x votes to display. If your theme has only 1 rating it’s not enough. You’ll se it as your stars but you won’t know which item has it.

8 posts
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Romania
  • Sold between 1 000 and 5 000 dollars
PerfectPixel says

I have only one item, and there`s no stars at all.

1685 posts Time is what you desire most, but waste carelessly.
  • Sold between 100 000 and 250 000 dollars
  • Elite Author
  • Bought between 50 and 99 items
  • Referred between 100 and 199 users
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
  • Has been a member for 4-5 years
  • Envato Studio (Microlancer) Beta Tester
  • Europe
+1 more
Firsh says
I have only one item, and there`s no stars at all.

Around 10% of buyers care to rate, wait a little once 3-4 ratings are there they’ll show I guess.

2441 posts
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digitalimpact says

I seem to be experiencing this too…

If I go to my profile, I see 5 ratings in total (I have 2 items for sale)

When I look at my items, only 1 of them is rated, and that one has 3 ratings.

Where the heck are the other 2 ratings?

EDIT : just read Firsh’s explanation above :D didn’t know about that… Thanks!

8 posts
  • Bought between 1 and 9 items
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  • Has been a member for 4-5 years
  • Romania
  • Sold between 1 000 and 5 000 dollars
PerfectPixel says
I have only one item, and there`s no stars at all.
Around 10% of buyers care to rate, wait a little once 3-4 ratings are there they’ll show I guess.

Should show, but still nothing for 1 month!

8 posts
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Romania
  • Sold between 1 000 and 5 000 dollars
PerfectPixel says

Ok, thanks.

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