8 posts
  • Has been part of the Envato Community for over 4 years
  • Has sold $1,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
PerfectPixel says

This is our theme: http://themeforest.net/item/designer-portfolio/96942

some buyers told us that they rate our theme but I don’t see any stars there!

You have any ideas?

Thank you, PP

1768 posts Time is what you desire most, but waste carelessly.
  • Has sold $250,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Sells items exclusively on Envato Market
+5 more
Firsh says

It needs to receive more than x votes to display. If your theme has only 1 rating it’s not enough. You’ll se it as your stars but you won’t know which item has it.

8 posts
  • Has been part of the Envato Community for over 4 years
  • Has sold $1,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
PerfectPixel says

I have only one item, and there`s no stars at all.

1768 posts Time is what you desire most, but waste carelessly.
  • Has sold $250,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Sells items exclusively on Envato Market
+5 more
Firsh says
I have only one item, and there`s no stars at all.

Around 10% of buyers care to rate, wait a little once 3-4 ratings are there they’ll show I guess.

2468 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has referred 100+ members
  • Has been a beta tester for an Envato feature
+2 more
digitalimpact says

I seem to be experiencing this too…

If I go to my profile, I see 5 ratings in total (I have 2 items for sale)

When I look at my items, only 1 of them is rated, and that one has 3 ratings.

Where the heck are the other 2 ratings?

EDIT : just read Firsh’s explanation above :D didn’t know about that… Thanks!

8 posts
  • Has been part of the Envato Community for over 4 years
  • Has sold $1,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
PerfectPixel says
I have only one item, and there`s no stars at all.
Around 10% of buyers care to rate, wait a little once 3-4 ratings are there they’ll show I guess.

Should show, but still nothing for 1 month!

8 posts
  • Has been part of the Envato Community for over 4 years
  • Has sold $1,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
PerfectPixel says

Ok, thanks.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by