8176 posts
  • Has sold $40,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Has been part of the Envato Community for over 6 years
  • Located in Europe
+6 more
doru
says

i think we should accept it as a part of game and concentrate on our work .

you can accept and work as much you want but when the system allows for simple steps to kill your sales you should stop working for a moment and see what the problem is and ask to be fixed.

Because is better to fix things than allow unscrupulous dishonest authors to increase their sales not based on their work but by knowing how to game the system.

6 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
soopathemes
says

Our best is two 1 star ratings for envatos support!! And because it’s not against their policies they have to stay.

562 posts Code is Poetry
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has referred 100+ members
  • Has collected 10+ items on Envato Market
+4 more
egemenerd
says

I really want to know, why we can’t answer the rating comments?? If the problem is email security of the customer, why don’t you add a “reply” field like on the comments ??

I got a 1 star with the following reason;

“nothing works, wp 3.9, continuous errors of all kinds”

Plugin is fully tested with wp 3.9 and I’m sure that there isn’t any error. Probably problem is another plugin or his theme. If I could contact the customer, I could most likely fix his problem in a few minutes and we could all be happy…

394 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Had an item that was trending
  • Sells items exclusively on Envato Market
+6 more
pixelgrade
says

This has been discussed over and over again. I don’t see Envato making these changes, at leat not in the short term. I for one would prefer an Amazon like review system.

by
by
by
by
by
by