LeatherwingStudios
LeatherwingStudios Recent Posts
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467 posts
  • Sold between 1 and 100 dollars
  • Has been a member for 6-7 years
  • Bought between 50 and 99 items
  • Exclusive Author
  • United States
LeatherwingStudios says

as a buyer here I can tell you two things,

1) I always rate files I purchase and if they do even basically what they claim I give 5 stars (I would never penalize the author for my bad buying decision!)

2) as far as I can remember I have never purchased a file because it had 5 stars AND I have never decided against buying a file because it had a low rating.

1537 posts
  • Bought between 1 and 9 items
  • Europe
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 100 and 199 users
  • Sold between 50 000 and 100 000 dollars
dSKY says
well your item still has 5 stars… so doesn’t matter – don’t lose any sleep over it ;)
i won’t for sure.
still, if you provide a rating system, you should be able to address this kind of issues.

+1

1989 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Has been a member for 4-5 years
  • Author had a Free File of the Month
  • Won a Competition
  • Bought between 10 and 49 items
+4 more
bitfade says

what’s the point in having a rating system when nobody cares about it ?if this is the case, just get rid of it

731 posts fifty_tons and CodingJack
  • Author had a Free File of the Month
  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • Sold between 50 000 and 100 000 dollars
  • United States
50andJACK says
Maybe a pop-up box should come up when someone clicks one star. It could say, “Please confirm you would like to rate this file as bad”. Because I think this has happened to all of us at some point.

+1. That happened to us as well by mistake, and nothing could be done. Maybe a pop-up could appear for all ratings, just in case.

- 50

122 posts
  • Bought between 10 and 49 items
  • Envato Staff
  • Exclusive Author
  • Has been a member for 7-8 years
  • United Kingdom
ian Staff says
a buyer rated my item 1 star by mistake.
have to say, he’s more pissed off than me (since item still have 5 star)

point is, he didn’t said anything to me but contacted support asking to fix this, than forwarded answer to my inbox.

well, you already know it, right ? nothing can be done

pretty annoying.

Hey bitfade, if you can provide with me evidence the user voted wrongly, please email it to me at ian@envato.com along with the user that made the vote and the item and i’ll change it for you.

Also, next week i’ll have some time to work on the rating system a little – we’ve been following the discussions on the rating system and we’ve got a few ideas we may implement.

715 posts
  • Author had a File in an Envato Bundle
  • Most Wanted Bounty Winner
  • Sold between 50 000 and 100 000 dollars
  • Author had a Free File of the Month
  • Exclusive Author
  • Has been a member for 5-6 years
  • Beta Tester
+3 more
majd_abdul says

Something just changed, check out any file’s page.

Maybe it’s a start towards clearer ratings.

755 posts
  • Beta Tester
  • Bought between 100 and 499 items
  • Croatia
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 50 and 99 users
  • Sold between 50 000 and 100 000 dollars
djankey says
Something just changed, check out any file’s page.
looks great
122 posts
  • Bought between 10 and 49 items
  • Envato Staff
  • Exclusive Author
  • Has been a member for 7-8 years
  • United Kingdom
ian Staff says
Something just changed, check out any file’s page. Maybe it’s a start towards clearer ratings.

That’s the new item sidebar (http://videohive.net/forums/thread/item-page-sidebar-updates/33714). The rating system hasn’t been changed yet.

1989 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Has been a member for 4-5 years
  • Author had a Free File of the Month
  • Won a Competition
  • Bought between 10 and 49 items
+4 more
bitfade says
Hey bitfade, if you can provide with me evidence the user voted wrongly, please email it to me at ian@envato.com along with the user that made the vote and the item and i’ll change it for you. Also, next week i’ll have some time to work on the rating system a little – we’ve been following the discussions on the rating system and we’ve got a few ideas we may implement.
thx Ian, you can find his request in ticket 97084.
however, i pointed him to your email, he should write you and explain what happened.
15 posts
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
rniedzia says

Thank you for trying to help me with it. I just felt bad about the whole situation. The guy went above and beyond to help me to get what I wanted and I gave him ONE star for it. it just seems unfair to me and thats why I emailed activeden first and than the seller. Thank you for helping me with it.

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