ThemeForest

Read this if your rejection notes do not state "msg to user".

2201 posts
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Author had a File in an Envato Bundle
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 1 and 9 items
  • Netherlands
ArikB says

Guys,

Reviewers always sent out a message upon rejection, it can be custom, it can be a template but there’s always something there.

If you don’t see a message to user and your item has been reviewed since Thursday April 22nd 2010 onwards then it’s because of this.

What can you do?

You can either contact support ( support@envato.com ), tell them that you did not receive anything in your note. Tell them your username, the name of the item and which reviewer reviewed it and they should be able to help you out.

Me personally, again just me, I do not speak for the other reviewers, you can PM me. Just go to my page and send me a message IF I reviewed your item.

I’m posting this here because this section appears to suffer from a certain amount of confusion regarding the disappearance of tickets and so on.

P.S: While I can send you your notes, do not reply to me, reply to the support as you usually would when you disagree on something or you want clarification :).

P.P.S: Please read this if you have questions regarding the queue.

2 years ago
1468 posts
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Author had a File in an Envato Bundle
  • Community Superstar
  • Interviewed on the Envato Notes blog
  • Grew a moustache for the Envato Movember competition
  • Envato Staff
  • Reviewer
  • Community Moderator
  • Author had a Free File of the Month
  • Beta Tester
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 100 and 499 items
  • Sweden
  • Referred between 10 and 49 users
PatrikL says

Feel free to PM me as well. Just go to my page and send me a message IF I reviewed your item.

2 years ago
PatrikL is a moderator
by
by
by
by
by