1537 posts
  • Bought between 1 and 9 items
  • Europe
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 100 and 199 users
  • Sold between 50 000 and 100 000 dollars
dSKY says

When I go to “my account” and look at the recent comments I see new comments posted , but they don’t appear on the actual “Item page” ????
They only exist in the “recent comments” section
The only way to replay to the customer is from the recent comments?
Can anyone confirm this?

6770 posts
  • Italy
  • Sold between 10 000 and 50 000 dollars
  • Has been a member for 4-5 years
  • Microlancer Beta Tester
  • Beta Tester
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
  • Author had a Free File of the Month
  • Bought between 10 and 49 items
+1 more
doru says

can’t be, and if it is then is a bug.

check first if in the discussion section of your item you have selected the option to see only comments from people who bought the item.

39 posts
  • Australia
  • Has been a member for 4-5 years
ileitch says
check first if in the discussion section of your item you have selected the option to see only comments from people who bought the item.

The filter option is saved to your profile when changed, so when you come back to view comments it uses the same filter as before.

dSKY, you had the filter set to ‘Purchasers & Authors’, I’ve set it back to ‘All Discussion’ for you.

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