33 posts
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flips
says

Hi, can one of the site admins or reviewers help me out please. One of my recent items has just disappeared from my portfolio. Also at the same time my last upload (which I managed to get in before the competition deadline) has also disappeared from the queue completely. It was 10th in the queue and I haven’t received any emails about any of this. Any recent updates to the system which might have caused this?

Cheers.

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danharper
says

A few weird things have been happening to my files the past few days also.

Two of my files have been removed from the site, and I had not received any emails informing me of this. I contacted Support and according to their logs, I removed the file myself from the Edit menu – I haven’t!

It’s still being looked into, but I’m confused at how that could have happened…

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JohnBA
says

The same thing happened to me…Two of my files we’re approved before the deadline…but they’re not on the site. I’ve sent an email and I’m waiting for an answer.

You should do that too…

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flips
says

Weird, sorry guys but I’m glad it’s not just me :)

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flips
says

Just sent a message to support about it, fingers crossed.

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collis
Envato team
says

Hey guys, we’re on it! I’m just waking up the development team who are all in australia – where it’s still 5:30 in the morning :-S

Shouldn’t be long!

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plexdesigns
says

Hello guys! my templates also disappeared on the list “Brown Business Template” and also the other two templates on the queue. I wonder why is this happen? Please get them back. Thanks!

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plexdesigns
says

Yesterday the total of Site Templates is 226 today is 116., It’s weird…Thanks for your good works guys..Keep them up!

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clarklab
says

I’m not sure if this is the perfect place for this question, but the thread was titled Recent Items so I guess it fits. My question:

In the footer and on the front page, when it lists “recent” items, how does it decide what is recent? I’d assume it just shows the most recently accepted templates, but that doesn’t seem to be the case. It changes a bunch, lots of times with my recent theme not listed?

I’m not calling conspiracy here or anything, just interested in the system and how it chooses which templates to display.

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