7 posts
  • Mexico
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
rvw says

Does anyone know how I can request a refund for an item that didnt really work from the start and that is no longer support or even sold in the marketplace ?

Thanks so much for any help!

323 posts
  • Bought between 100 and 499 items
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
-bianca- says

contact support and open a ticket

164 posts
  • Europe
  • Has been a member for 1-2 years
Cara_design says

contact support and open a ticket

+1 BUT also be aware no support is required at any stage for an item sold here and authors reserve the right to remove their files as and when they choose so you may not be entitled to a refund unless it was within the last 30 days and does not work as advertised

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