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eastcoastmedia says

I purchase what looked to be a wordpress theme, which turned out to be just HTML. I want to get a refund and let themeforest know. I reported it via the site support a few days ago but haven’t seen a response. Is there a direct email address or phone number I could use?

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charlie4282 Moderator says

Support can take up to a week to reply. You can try tweeting them otherwise

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