1 post
  • Has been part of the Envato Community for over 2 years
  • Located in Australia
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aava
says

Hi, I just bought a theme and it is missing the style.css. How do I get a refund for an incomplete theme?

161 posts
  • Has sold $10,000+ on Envato Market
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  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
themebros
says

Unzip the file you downloaded and inside of it you’ll find the theme zip.

All themes on Themeforest work properly.

8176 posts
  • Has sold $40,000+ on Envato Market
  • Had an item that was trending
  • Had an item that became a weekly top seller
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+8 more
doru
says
754 posts
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  • Won a competition
  • Won a Most Wanted contest
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+2 more
pixeful
says

I did have those clients like this one. They used to buy a site template, landing page, under construction… not a wordpress of course version, and then feeling their selfs unsatisfied…. because when they install it like a wordpress… it’s asking for a style.css – what a funny guys.

Please read description, c’mon! I think it this situation it’s a client fault – and shoudn’t be any refunds in this case!

683 posts
  • Has been part of the Envato Community for over 4 years
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
ChapterThemes
says

Hi, I just bought a theme and it is missing the style.css. How do I get a refund for an incomplete theme?

Have you purchased a theme or a HTML template? Otherwise, read the docs.

Themes without a style.css aren’t even accepted.

821 posts
  • Has been part of the Envato Community for over 6 years
  • Has been a beta tester for an Envato feature
  • Located in India
  • Sells items exclusively on Envato Market
+1 more
laranz
says

Themes without a style.css aren’t even accepted.

lol :D

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