412 posts
  • Author had a File in an Envato Bundle
  • Beta Tester
  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars
patrickjansen says

Just one reason among a few I was notified of

“You’ve provided your project in strange resolutions. We only accept project files in HD and Full HD resolutions. You can add adiitional resolution if you like, but at least one of these standards has to be included.”

Where does it say that? Not in the upload page. And why is it so?

What is the HD size, what is the Full HD size?

2328 posts Small, but tough
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Author had a File in an Envato Bundle
  • Contributed a Tutorial to a Tuts+ Site
  • Author had a Free File of the Month
  • Bosnia and Herzegovina
  • Referred between 500 and 999 users
+4 more
EFEKT_Studio says

Just one reason among a few I was notified of

“You’ve provided your project in strange resolutions. We only accept project files in HD and Full HD resolutions. You can add adiitional resolution if you like, but at least one of these standards has to be included.”

Where does it say that? Not in the upload page. And why is it so?

What is the HD size, what is the Full HD size?

Most widely used resolutions used in broadcast media now is Full HD and HD, so, videohive follows that and uses thase resolutions.

852 posts Nicely done
  • Elite Author
  • Envato Staff
  • Reviewer
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • Beta Tester
  • Author had a File in an Envato Bundle
+5 more
MotionRevolver Reviewer says

1280×720 is the lowest allowable resolution to be considered high definition for broadcast and web.

1920×1080 is Full HD and is the recommended resolution, since it gives customers the greatest flexibility.

This link may offer some additional information: http://en.wikipedia.org/wiki/High-definition_television

5031 posts
  • Community Superstar
  • Elite Author
  • Community Moderator
  • Sold between 100 000 and 250 000 dollars
  • Author had a File in an Envato Bundle
  • Beta Tester
  • Has been a member for 5-6 years
+6 more
felt_tips Volunteer moderator says

Just one reason among a few I was notified of

“You’ve provided your project in strange resolutions. We only accept project files in HD and Full HD resolutions. You can add adiitional resolution if you like, but at least one of these standards has to be included.”

Where does it say that? Not in the upload page. And why is it so?

What is the HD size, what is the Full HD size?

When was that rule added?

Suppose I want to offer a project in 2K academy 4:3, 4K 2:35 anamorphic. Or how about a web banner animation… they don’t have to be Flash anymore. Are exceptions made for these or does everything have to offer a standard HD crop.

There are other formats than TV.

3900 posts After Effects Templates
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Elite Author
  • Referred between 500 and 999 users
  • Bought between 100 and 499 items
  • Envato Studio (Microlancer) Beta Tester
  • Beta Tester
  • Has been a member for 4-5 years
+4 more
miseld says
Or how about a web banner animation… they don’t have to be Flash anymore. Are exceptions made for these or does everything have to offer a standard HD crop. There are other formats than TV.

I asked support about video web banners when i was starting in 2010 and they are not agree about my idea :(

412 posts
  • Author had a File in an Envato Bundle
  • Beta Tester
  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars
patrickjansen says

When was that rule added?

Exactly my point. I’m not questioning the guideline (or requirements) itself, but VideoHive doesn’t specify them anywhere so it would be unfair to reject items for that reason only.

In my case there were other comments and I’ll address these with a reviewer directly, but I’ve noticed that just as on Activeden the review process on VH seems to have it’s hickups and flaws here and there.

852 posts Nicely done
  • Elite Author
  • Envato Staff
  • Reviewer
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • Beta Tester
  • Author had a File in an Envato Bundle
+5 more
MotionRevolver Reviewer says

I don’t think it’s that other formats/resolutions aren’t allowed, however they likely want to offer customers a standard, broadcast or web-ready resolution, since that’s likely what sells the most.

Was your item soft rejected, or hard rejected? The note stated that one of the HD standards needed to be included, so there’s a chance your item may be approved if you create a comp in one of those resolutions, in addition to whatever non-standard resolution you submitted.

digitalvox_design
digitalvox_design Recent Posts Threads Started
78 posts
  • Beta Tester
  • Europe
  • Has been a member for 4-5 years
  • Referred between 50 and 99 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 1 000 and 5 000 dollars
digitalvox_design says

I`v been working in television more than a decade and we still work in PAL SD (resolution 720×576 / aspect ratio 4:3) so I do not see any good reason for avoiding other resolution / aspects for submitting. There is so many television in this region that still use PAL SD as a standard. For example, If you need native SD video (not converted from HD to avoiding crops) you can not purchase here.

And of course +1 for MotionRevolver replay.

412 posts
  • Author had a File in an Envato Bundle
  • Beta Tester
  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars
patrickjansen says

I don’t think it’s that other formats/resolutions aren’t allowed, however they likely want to offer customers a standard, broadcast or web-ready resolution, since that’s likely what sells the most.

Yeah I know, I actually started ‘the trouble’ of adjusting a 1600×800 composition into a full HD variation. Will take some time but that’s ok. But my point is that VH should be clearer that not including FHD /HD sizes is not optional, but a requirement for item-acceptation. How are we supposed to guess that?


Was your item soft rejected, or hard rejected? The note stated that one of the HD standards needed to be included, so there’s a chance your item may be approved if you create a comp in one of those resolutions, in addition to whatever non-standard resolution you submitted.

soft, it needs some improvments. It also mentions the audio file (of which the author provided me a custom modified shorter version), stating I don’t have rights to use it, but that’s probably resolved soon. And it mentions a bunch of texture images of which I inquired with the websites I selected them from if they could be used in commercial projects (and which was confirmed by them that I could), again a matter of allowed-to-use-question which I’m sure can be sorted out too. And a couple of minor other issues.

Anyhow, I was just pointing out that item requirements could be specified more clearly on the upload or some details page, before uploading I was looking for them and didn’t find much about it.

5031 posts
  • Community Superstar
  • Elite Author
  • Community Moderator
  • Sold between 100 000 and 250 000 dollars
  • Author had a File in an Envato Bundle
  • Beta Tester
  • Has been a member for 5-6 years
+6 more
felt_tips Volunteer moderator says

Yeah I know, I actually started ‘the trouble’ of adjusting a 1600×800 composition into a full HD variation.

Why not just letterbox it? Nothing wrong with 2:1. There have been plenty of 2:1 and close to 2:1 formats in the past.

It would exist somewhere between 1:1.85 and 1:2.35, both of which are popular feature film aspect ratios.

by
by
by
by
by
by