3007 posts
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duotive
says

i hope they do with all the data. if now im gonna hit myself really really bad!!!!!!!!! ps did they restore your item? they did not :(

2541 posts
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CreatingDrew
says

Hey guys,

I’m traveling at the moment but I just sent the devs an email to see if there are any known issues that need to be looked into. In the meantime if you’ve already submitted a ticket, sit tight. If you submit one please include as much information as possible. Thanks! :)

3007 posts
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duotive
says

Hey guys, I’m traveling at the moment but I just sent the devs an email to see if there are any known issues that need to be looked into. In the meantime if you’ve already submitted a ticket, sit tight. If you submit one please include as much information as possible. Thanks! :)

im dying now :(( i want my item back:(((((

1950 posts Do the Needful
  • Elite Author
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JamiGibbs
says

Happened to me last weekend and thankfully the dev’s were able to restore but only as a “soft disabled” item because I still needed to get something updated in the item. 3 days later and I’m still waiting for it to be approved again. Major bug, I think, and definitely needs to be looked into.

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CreatingDrew
says

Happened to me last weekend and thankfully the dev’s were able to restore but only as a “soft disabled” item because I still needed to get something updated in the item. 3 days later and I’m still waiting for it to be approved again. Major bug, I think, and definitely needs to be looked into.

It’s being looked into now ;)

4483 posts ThemeForest Senior Reviewer
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Ivor
Envato team
says

Authors please do not click on anything that says delete :) I thought that link was to delete the uploaded update but apparently there’s a tiny bug involved (not sure). I’d helped 2 authors to get their items back but the right thing to do is to contact support and they’ll assign us your items to undelete them.

Please be a little bit patient and DO NOT CLICK ANYTHING THAT SAYS DELETE ;)

I’m talking about this link.

\\

3007 posts
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duotive
says

please someone help me :(

4483 posts ThemeForest Senior Reviewer
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Ivor
Envato team
says

please someone help me :(

Guys I just undeleted your items, I got permission from our Sitemanager to do this. If anyone is having issues with this please contact support or send me an email and we’ll take care of that. Thanks. – ivor@themeforest.net

3007 posts
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duotive
says

:) yeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee :)
i can stop beeing a zombie right now… yeeeeeeeeeeeeeeeee… THANK YOU THANK YOU THANK YOU THANK YOU ….[wall of endless thank yous redacted]

2541 posts
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CreatingDrew
says

:) yeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee :)
i can stop beeing a zombie right now… yeeeeeeeeeeeeeeeee… THANK YOU THANK YOU THANK YOU THANK YOU ….[wall of endless thank yous redacted]

lol, glad your item is back! I’ve had to remove some of your copy and pasted THANK YOUs as it was stretching the page like crazy! :P

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