ThemeForest

Reply button not working

334 posts
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Philo01 says

Hi all :)

Someone else experiencing the same problem? When you click Reply from the author dashboard I get the following:

The requested content cannot be loaded. Please try again later.

2 years ago
Philo01 is an Envato staff member
339 posts Don't be a HATER!
  • Has been a member for 2-3 years
  • Won a Competition
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
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  • Elite Author
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  • Referred between 10 and 49 users
webinpixels says
The requested content cannot be loaded. Please try again later.

yep, same here :(

2 years ago
1418 posts Bird is the word..
  • Has been a member for 4-5 years
  • Author had a File in an Envato Bundle
  • Interviewed on the Envato Notes blog
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  • Sold between 100 000 and 250 000 dollars
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  • United States
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jonathan01 says

Contact support if you haven’t already guys with details on OS and browser versions etc – will be quicker than simply posting about it in the forums where it may not be read by the correct people.

2 years ago
636 posts
  • Has been a member for 3-4 years
  • Author had a File in an Envato Bundle
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Beta Tester
  • Exclusive Author
  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Bought between 1 and 9 items
  • United States
  • Referred between 500 and 999 users
cudazi says

Same here, Windows 7 + Chrome.

2 years ago
cudazi is an Envato staff member
2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
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  • Contributed a Blog Post
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  • Envato Staff
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  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Hey guys,

Just tested by making a reply from my author dashboard with no issues. Still having some issues?

2 years ago
CreatingDrew is an Envato staff member
339 posts Don't be a HATER!
  • Has been a member for 2-3 years
  • Won a Competition
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Elite Author
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
webinpixels says
Hey guys, Just tested by making a reply from my author dashboard with no issues. Still having some issues?

nope, working again now :)

thanks drew

2 years ago
636 posts
  • Has been a member for 3-4 years
  • Author had a File in an Envato Bundle
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Beta Tester
  • Exclusive Author
  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Bought between 1 and 9 items
  • United States
  • Referred between 500 and 999 users
cudazi says

Yep, works for me again, back to work…

2 years ago
cudazi is an Envato staff member
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