12 posts
  • Has been part of the Envato Community for over 6 years
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
james
Envato team
says

Hi All,

We’ve set up a system on item pages so that Authors can reply directly to customer’s concerns by replying to their comments.

Replying to a user comment creates a conversation solely between a user and the author. Nobody else can butt in, and the conversation is single-threaded (we’re not trying to create a forum here). To clarify, only authors can initiate a conversation by replying to a comment.

Here’s an example conversation between Clinton and myself

We hope you all find this to be a useful tool and would welcome feedback on the subject.

Many thanks,

James

Envato

537 posts
  • Has been part of the Envato Community for over 7 years
  • Has referred 50+ members
  • Has sold $40,000+ on Envato Market
  • Interviewed on an Envato blog
+9 more
Hein
says

Great function, thanks and keep up the good work

2486 posts Premium Scripts, Plugins and Themes
  • Has been part of the Envato Community for over 8 years
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+9 more
LucidStudios
says

I already used it today before the announcement. Its a cool new feature. :)

1914 posts
  • Had an item that became a weekly top seller
  • Member of the Envato Team
  • Located in Canada
  • Sells items exclusively on Envato Market
+9 more
TPN
Envato team
says

Sweet

320 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Became a Top 20 Author of the Month
  • Had an item that became a weekly top seller
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
+7 more
imaginem
says

Great feature!

1180 posts
  • Has referred 200+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
mabuc
says

yeah so great. I used it already. :)

6224 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+12 more
VF
says

Useful feature! Thanks!

21 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 1+ members
  • Has sold $100+ on Envato Market
  • Has collected 1+ items on Envato Market
+2 more
spipnl
says

Very nice feature!

753 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Had an item that became a weekly top seller
+5 more
AdamGold
says

Cool feature :)

Symphony-of-Specters
Symphony-of-Specters Recent Posts Threads Started
197 posts SoS - Custom Music and More!
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
+11 more
Symphony-of-Specters
says

That looks pretty useful. One question there though, do you get a message/reminder that somebody posted a question/comment on one or more of your tunes?

by
by
by
by
by
by