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ZozoUI says

Hi!You can write in support :)

I reported a item a few weeks ago via support. The items is still there and envato support did not respond to my support ticket.

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harmonikas996 says


Hi!You can write in support :)
I reported a item a few weeks ago via support. The items is still there and envato support did not respond to my support ticket.

Same here. Before few months I saw one stolen item, I wrote to support and didn’t get answer.

After that someone has open thread about that, and that author has heen banned. That’s happy end, but slow!

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Dfinepixel says

Becasue the unfortunate truth is that it may get misused (while I agree with you completely that rip off designs etc should be stopped).

That could be easily fixed by punishing fake reports, if there is no probable cause for the report, the person behind the report should get a warning, after afew warnings it would result on a more serious punishment (ie acc suspension). But really a report button is highly needed and these reports should be reviewed ASAP, to avoid any buyer to be “scammed” due to this process.

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AndrVlad says

I think it’s about or even more important than raiting system update.

Best Regards, Andrey

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ZozoUI says

I think it’s about or even more important than raiting system update. Best Regards, Andrey

Totally agree.

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gbs says

So far as I remember from old time there used to be a button/ link for Reporting item, but it was removed.

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harmonikas996 says

So far as I remember from old time there used to be a button/ link for Reporting item, but it was removed.

I understand that someone can spam with reports, but then that person should be banned…

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ZozoUI says


So far as I remember from old time there used to be a button/ link for Reporting item, but it was removed.
I understand that someone can spam with reports, but then that person should be banned…

Exactly.

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ZozoUI says



Hi!You can write in support :)
I reported a item a few weeks ago via support. The items is still there and envato support did not respond to my support ticket.

Same here. Before few months I saw one stolen item, I wrote to support and didn’t get answer.

After that someone has open thread about that, and that author has heen banned. That’s happy end, but slow!

Yes, but Envato support did not respond to my support ticket at all. It’s a shame.

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KingDog Envato team says

The Support team may not reply when an item gets reported if it’s not your item. They will however contact the concerned parties. Thanks! :)

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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