556 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+4 more
ThemeScience says

Requirements have changed since your file was last updated. To update your item, you must meet these requirements:

  • Full Screen Preview must be set

Does anyone know what this means?

Please and Thanks

1677 posts Envato Elite Author
  • Has referred 10+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+6 more
Tean says

Is your file soft disabled?

I think you need to update preview.zip

556 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+4 more
ThemeScience says

Is your file soft disabled? I think you need to update preview.zip

Yes it was soft rejected.

Ok will do, thanks :)

588 posts Don't be so humble - you are not that great.
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+4 more
plusquare says

Also happened to me, I also found that strange, but upload normally and included the preview.zip, tough my file was rejected because of an error caused by a line of code. Frustrating having to upload and do everything again because of one simple error like this :p

556 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+4 more
ThemeScience says

Also happened to me, I also found that strange, but upload normally and included the preview.zip, tough my file was rejected because of an error caused by a line of code. Frustrating having to upload and do everything again because of one simple error like this :p

Ours was rejected because we left the sound path in the xml to “www.yourdomain.com” So that the buyer would know to put his or her domain there, to make the sound work.

8250 posts Community Moderator
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Attended one of our Meetups around the world
+9 more
MSFX Volunteer moderator says

nice to see older files are being rechecked :)

556 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+4 more
ThemeScience says

nice to see older files are being rechecked :)

Im confuzzled by that statement

2075 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+7 more
LanceSnider says

You can upload an inline preview?! Crap, that’s not good. I’ll test it and grab one of the devs if needed.

2075 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+7 more
LanceSnider says

Okay, I figured out the problem. There’s just a new radio button you need to check when uploading. It just defines whether the preview you’re using is fullscreen or the 590×300 preview. Check one or the other and you’re good to go.

556 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+4 more
ThemeScience says

Okay, I figured out the problem. There’s just a new radio button you need to check when uploading. It just defines whether the preview you’re using is fullscreen or the 590×300 preview. Check one or the other and you’re good to go.

Awesome, Thanks Lance. Good thing I caught that before I clicked submit :)

by
by
by
by
by
by