(Locked) [resolved] Please Do Not Upload File Updates Until Further Notice

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scottwills
Envato team
says

As per the ongoing backend proofing issues we are currently experiencing, we would like to request that all authors refrain from uploading file updates until further notice. Please do not upload any updates to any of your existing files until further notice. This applies to all marketplaces. We apologize for any inconvenience and we will keep you posted with progress. Thank you for understanding and for your patience. :)

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mabuc
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Thank you for the notice, we will wait for it :)

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webdesigndeluxe
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I literally was going to just update my thumbnail in one of my items, spice it up a bit :) But it’s not nearly as important as fixing some bugs :) Good luck and thanks for the notice! :)

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Raincutter
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Thank you for the notice scott.

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furto
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Great Scott! (partial back to the future reference)

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Tean
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This applies just for the update queue or a normal queue as well?

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PatrikL
Envato team
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Feel free to upload your new items in the normal que, the update que are closed until further notice.

This applies to all marketplaces. We apologize for any inconvenience and we will keep you posted with progress. Thank you for understanding and for your patience. :)

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Shaktal
says

If we already have items in the Update queue should we delete them? Or does this only apply to new updates?

Thanks :)
Thomas

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PatrikL
Envato team
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Thanks for the update! I think the normal queue is on hold too. Been in the same state for a couple of days.

The normal que are on review hold for the moment, you´re still able to upload your items without any problems to it. Just be aware that the update que are closed for uploading.

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sike
says
If we already have items in the Update queue should we delete them? Or does this only apply to new updates? Thanks :)
Thomas
The same question here. I’ve a update in the queue which is uploaded 4 days ago. Do I need to delete it and re-upload it later? Thanks.
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