(Locked) [resolved] Please Do Not Upload File Updates Until Further Notice

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vahid
Envato team
says

Hi Sike – I would hold off doing anything for now, but it is very likely that you will need to delete and reupload as we’ve found the recent updates have been missing files. We think we have solved this but are doing testing now.

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collis
Envato team
says

Hey guys, just to reiterate, we’re leaving everything on freeze until Tuesday morning when everyone in the melbourne office is back at work (it’s a long weekend over here).

James, John, Ryan, Vahid and our site managers have been looking at the problem this weekend, and though it seems like we’ve fixed most of it, I think we should leave it all frozen until the whole team is in the office to make sure it really is all fixed up before we unfreeze the queues in case there are any remaining creases to be ironed out!

What a weekend :-)

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JackGriffiths
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It would make some sense to post an announcement on the author dashboard, rather than the forum and something on the file upload page.

Just a thought :)

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theflyingtinman
says

This will likely apply to re-submission of “Soft Rejected” files too, as they go to the Update queue, not the regular queue. Probably not too many out there with reviewing on hold on the regular queue for a now, but if you do have a Soft Rejected file you haven’t re-submitted yet, hold off until the update queue reopens.

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TNL3542
says
It would make some sense to post an announcement on the author dashboard, rather than the forum and something on the file upload page. Just a thought :)
i think they should post it in the fourm and on the dashboard.. cause they might come to activeden first.. before they try to upload a file.. then they will see the thread
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collis
Envato team
says
It would make some sense to post an announcement on the author dashboard, rather than the forum and something on the file upload page. Just a thought :)

Good point! I’ve added one! Thanks Jack!

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ThemeFocus
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waitting!!

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wpthemess
says

Thanks for your update. I’m waiting bug fixing process. When this bugs will be fixed?

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enstyled
says

Thanks for the heads up, I have an item update in the queue.

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5p1r17
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How long it will take you to fix all bugs ? I’m 10 days waiting in the queue…

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