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Beachcricket says

Please can you advise if either of the following support tickets have been received?

HSA-872-13923

MPG-910-32142

I’ve had no email confirmation at all, I’d hope to receive at least an acknowledgement it was being looked into.

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JamiGibbs says

Hello Beachcricket!

We responded to your first inquiry on Oct 5th and again on Oct 7th. Perhaps it’s ended up in your spam folder? Do you mind taking a peak in there for our messages on those dates?

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Beachcricket says

Apologies, sorry for posting.

Spam caught it and deleted it. I shall respond to the message.

Thanks for your help.

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