Please can you advise if either of the following support tickets have been received?
I’ve had no email confirmation at all, I’d hope to receive at least an acknowledgement it was being looked into.
- Has been a member for 4-5 years
- Sold between 100 000 and 250 000 dollars
- United States
- Has attended an Envato Live event
- Author had a Free File of the Month
- Envato Studio (Microlancer) Beta Tester
- Contributed a Blog Post
- Beta Tester
We responded to your first inquiry on Oct 5th and again on Oct 7th. Perhaps it’s ended up in your spam folder? Do you mind taking a peak in there for our messages on those dates?