123 posts
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+2 more
egobuilders
says

Seems a little odd that it is so easy to accidentally delete an item permanently when you are merely trying to update the preview images. Is there a way to restore it quickly without having to re-upload everything?

383 posts Definitely Progressing
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+6 more
saptarang
says

Contact Support.

123 posts
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+2 more
egobuilders
says

Contact Support.

Thank you! ...So does that mean I should take it out of the queue since I re-uploaded it?

123 posts
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+2 more
egobuilders
says


Contact Support.
Thank you! ...So does that mean I should take it out of the queue since I re-uploaded it?

I just answered my own question. Deleting from the queue now, I’ll let Support handle it. Thanks! ...I’m going to sleep now, like I should have done a few hours ago.

383 posts Definitely Progressing
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+6 more
saptarang
says

I think so. I have requested staff reply here so wait for them :)

123 posts
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+2 more
egobuilders
says

I think so. I have requested staff reply here so wait for them :)

I beat you to it : ) Already deleted from the upload queue…

It just didn’t “feel” right to re-upload it anyway. I’m sure they have a magic “Restore” but for geniuses like me.

261 posts
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+7 more
tansh
says

I think you will need to re-upload it with a message to a reviewer as they do not keep data. Also need to contact with support, as it was previously approved and deleting and resubmitting item is not allowed.

4478 posts ThemeForest Senior Reviewer
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+14 more
Ivor
Envato team
says

The item has been undeleted and its current state is soft disabled, please make the necessary adjustments, update and resubmit.

123 posts
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  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
egobuilders
says

The item has been undeleted and its current state is soft disabled, please make the necessary adjustments, update and resubmit.

@Ivor – Thank you so much! You and ThemeForest support R√úLE ! ! ! It’s back on the market again.

On a side note, why doesn’t ThemeForest (Envato) move the Delete Permanently option to it’s own tab or just put it somewhere less trip-overable? I have an ulcer now LOL!

123 posts
  • Has been part of the Envato Community for over 7 years
  • Has sold $10,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
egobuilders
says

I think you will need to re-upload it with a message to a reviewer as they do not keep data. Also need to contact with support, as it was previously approved and deleting and resubmitting item is not allowed.

@tansh – Thank you for your help, seems that submitting a support ticket and not uploading it was the way to go. I appreciate your time! And cool 80×80 icon by the way : )

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