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felipemillan says

Hi guys i hate when people do not pay for what they have and more in market places so good like Envato

The story is simple, the biggest retail company in Chile and one of the biggest in Latin America make a new TV Commercial and they do not pay for the music and use the preview one.

check HERE https://www.youtube.com/watch?feature=trueview-instream&v=mICNOY0Q5xk

Hope envato take part of this and help the guy who make this project and get paid and well paid!

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LumenMedia says

May be this is an error?

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garethcoker Envato team says

Contact support. I had an identical problem with another company this week.

Sometimes it can be that they made their video/project with the preview file, and then bought the file afterwards without replacing the watermarked audio in the project. It’s possible it can be a genuine mistake.

Of course, other times, they could have made a video with the preview file, and not paid for it.

This is why you should contact support, with all the details – and they will probably deal with it in the best way they can.

http://support.envato.com/index.php?/Tickets/Submit
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MattijsMuller says

As an author, I’d put the watermark a bit louder in the preview.

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fifty_tons says

This is funny and ridiculous at the same time. Mistake or no mistake, this big retail company should really find another ad company to work with.

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Music2Sync says

This is funny and ridiculous at the same time. Mistake or no mistake, this big retail company should really find another ad company to work with.

Indeed! Either way the production company has really made their client look stupid.

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Krank-Audio says

Thanks for discussing this, I was not aware of this happening…. It inspired me to make sure the watermark was clearly audible on the last track!

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lacisz says

Hi! It is shocking! It is a shame that somebody spared few bucks on its commercial! It have costed many work hours for the author. The problem is that audio watermark volume increasing could ruin your composition and lower your sales. I could not help you, but including me, many of us supporting you in this case!

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DISABLED_StoneOcean says

Lame of them. Very lame :D

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ToivoMedia says

That’s pretty much the lowest in the mix I’ve ever heard the water mark. Could be a mistake, but if not then good thing they have been busted.

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