Hi everybody, need to know what’s the meaning of Sale reversal : A sale reversal is the result of a cancelled or disputed payment, enforced by the payment gateway or bank.
Doesn’t it already say what that is? One buyer bought your product, made a charge-back at the bank / PayPal and they got the money back, that’s the policy…
Happened once with me the buyer bought the theme twice by mistake and refund for the second sale
I knew because he contacted me before envato so it maybe something like that