125 posts
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Has sold $5,000+ on Envato Market
  • Has referred 1+ members
+1 more

hey! some here and there happened something???

why does this happen ?

69 posts
  • Has collected 50+ items on Envato Market
  • Located in Australia
  • Pulled off some great moustache to raise money or awareness for Movember Australia
  • Has been a beta tester for an Envato feature
+5 more

Hi steniobg, you should view this post for more information: http://graphicriver.net/forums/thread/update-dealing-with-reversed-purchases-/96939?page=1

If you want more information on that specific sale reversal, you should do as it says in your screenshot and contact Envato Support at: http://support.envato.com/index.php?/Tickets/Submit

I’m going to lock this thread, as there’s no other information we can give you on the forums. Envato Support is the way to go if you have more questions. Thanks!

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