128 posts
  • 3 Years of Membership
  • Author Level 4
  • Affiliate Level 2
  • Collector Level 1
+2 more
Paruchev
says

hey! some here and there happened something???

why does this happen ?

69 posts
  • Collector Level 3
  • Australia
  • Mo Bro
  • Beta Tester
+5 more
jesshooper
says

Hi steniobg, you should view this post for more information: http://graphicriver.net/forums/thread/update-dealing-with-reversed-purchases-/96939?page=1

If you want more information on that specific sale reversal, you should do as it says in your screenshot and contact Envato Support at: http://support.envato.com/index.php?/Tickets/Submit

I’m going to lock this thread, as there’s no other information we can give you on the forums. Envato Support is the way to go if you have more questions. Thanks!

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