hey! some here and there happened something???
why does this happen ?
- Grew a moustache for the Envato Movember competition
- Beta Tester
- Attended a Community Meetup
- Bought between 50 and 99 items
- Contributed a Blog Post
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Was featured in a podcast
Hi steniobg, you should view this post for more information: http://graphicriver.net/forums/thread/update-dealing-with-reversed-purchases-/96939?page=1If you want more information on that specific sale reversal, you should do as it says in your screenshot and contact Envato Support at: http://support.envato.com/index.php?/Tickets/Submit
I’m going to lock this thread, as there’s no other information we can give you on the forums. Envato Support is the way to go if you have more questions. Thanks!