Some of the popular themes have a thousand comments most of them are from people asking about problems they are having. It would be great if the questions were divided into subject areas so they could be more easily searched. It’s hard having to wade through a thousand questions to find the answer you want. Especaiily if have to do it a large number of times
I second this. I have purchased a theme and was trying to go through the comments to see if a couple of issues I was having had already been addressed, but there’s no easy way of getting through them and they’re not searchable.
When a customer who has purchased a theme has to sift through lots of questions like “Can I make the theme blue?” from potential buyers, it makes resolving issues that much more difficult.
On a positive note, my theme developer was very responsive, even went into my server and fixed an issue and they’ve always been really quick to reply to my questions. But definitely having a better way of getting through and searching comments would be most welcome.
- Attended a Community Meetup
- Author had a File in an Envato Bundle
- Author has had an Item Featured
- Author was Featured
- Bought between 1 and 9 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 5-6 years
I wouldn’t hold your breath. This has been highly requested for years. I don’t think it’s a priority but maybe the staff can correct me or give some insight.