- Author had a File in an Envato Bundle
- Grew a moustache for the Envato Movember competition
- Author was Featured
- Community Moderator
- Referred more than 2000 users
- Has been a member for 4-5 years
- United Kingdom
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Contributed a Blog Post
Hi PrismaDesign,
it’s worth noting that Tickets are automatically closed when they receive a reply from Support Staff – have you checked your spam folders?
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 6-7 years
- Author had a File in an Envato Bundle
- Most Wanted Bounty Winner
- Interviewed on the Envato Notes blog
- Author was Featured
- Item was Featured
- South Africa
PrismaDesign said
Supported by the power of this songs, hoping Envato check my tickets
Glad we could be of some assistance 
- Exclusive Author
- Item was Featured
- Author was Featured
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Sold between 50 000 and 100 000 dollars
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Europe
Oh don’t be like that. I’m sure they did their best.
- Microlancer Beta Tester
- Exclusive Author
- Has been a member for 1-2 years
- Bought between 1 and 9 items
- Spain
- Referred between 1000 and 1999 users
- Sold between 50 000 and 100 000 dollars
quickandeasy said
Hi PrismaDesign, it’s worth noting that Tickets are automatically closed when they receive a reply from Support Staff – have you checked your spam folders?
Of course Quickandeasy, I’ve checked my spam folder dozens of times, but no answer found there also… In fact, if I decided to comment this on the forum is because I found weird Envato could close tickets with no response. Anyway, thanks for the advice.
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
Can you send me the ticket number? I’ll get Support to look into it. Thanks! travis at envato dot com.
- Microlancer Beta Tester
- Exclusive Author
- Has been a member for 1-2 years
- Bought between 1 and 9 items
- Spain
- Referred between 1000 and 1999 users
- Sold between 50 000 and 100 000 dollars
KingDog said
Can you send me the ticket number? I’ll get Support to look into it. Thanks! travis at envato dot com.
Thank you very much KingDog, ticket ID numbers sent.
- Microlancer Beta Tester
- Exclusive Author
- Has been a member for 1-2 years
- Sold between 10 000 and 50 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Helped protect Envato Marketplaces against copyright violations
- Most Wanted Bounty Winner
- Bought between 1 and 9 items
- Referred between 1 and 9 users
KingDog said
Can you send me the ticket number? I’ll get Support to look into it. Thanks! travis at envato dot com.
I have 4 tickets that had the answer “we will have it investigated” but nothing changed.
I really don’t understand.
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
EladChai said
KingDog said
Can you send me the ticket number? I’ll get Support to look into it. Thanks! travis at envato dot com.I have 4 tickets that had the answer “we will have it investigated” but nothing changed.
I really don’t understand.
Send me those ticket numbers, too 
I’ll see if I can rustle up an update. Thanks! travis at envato dot com
- Sold between 5 000 and 10 000 dollars
- Exclusive Author
- Has been a member for 1-2 years
- Bought between 10 and 49 items
- Referred between 1 and 9 users
- United Kingdom
KingDog said
EladChai saidSend me those ticket numbers, too
KingDog said
Can you send me the ticket number? I’ll get Support to look into it. Thanks! travis at envato dot com.I have 4 tickets that had the answer “we will have it investigated” but nothing changed.
I really don’t understand.
Can i get in on this? been weeks with no response to my ticket regarding piracy
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
SimpleSites4U saidMy email is always open
Can i get in on this? been weeks with no response to my ticket regarding piracy
If anyone ever has a ticket they want looked at, you can tweet Envato Support with it http://twitter.com/#!/envato_support or send it my way if that works better for you. Thanks!
