1031 posts Best-dressed man at PressNomics 2013
    Made it to the Authors' Hall of Fame Had an item featured on Envato Market Power Elite Author: Sold more than $1M on Envato Market Has sold $1M+ on Envato Market and is now a Power Elite Author
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Parallelus says

Can’t wait for more Turkish buyers ;)http://blog.appwared.com/awful-app-review-trend-among-turkish-users-this-is-why-your-app-gets-so-many-one-star-reviews/

That is blowing my mind.

I could see Google implementing a system allowing “positive” 1 star ratings to be excluded from the total and their comments ranked lower. It shouldn’t be hard considering they mention the reason for the 1 star in the comment having nothing to do with the item quality. Google should be able to automate something like that without too much trouble.

498 posts Code is Poetry
    Elite Author: Sold more than $75,000 on Envato Market Has sold $125,000+ on Envato Market Has referred 50+ members Has collected 1+ items on Envato Market
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egemenerd says

Can’t wait for more Turkish buyers ;)http://blog.appwared.com/awful-app-review-trend-among-turkish-users-this-is-why-your-app-gets-so-many-one-star-reviews/

OMG! I’m turkish and I haven’t heard this before :) these people are brainless…

5324 posts The Dude Abides
    Located in United States Elite Author: Sold more than $75,000 on Envato Market Has sold $125,000+ on Envato Market Has been part of the Envato Community for over 5 years
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CodingJack says

Welcome to the reality! This is how online rating systems work; we shouldn’t need to react for individual feedback and ratings. The average taken from a big collection of rating is the only way to gauge an item – I mean that’s the one nearly correct way to see ratings as a buyer as well as author. No worries.

+1 In a perfect world, everyone would be reasonable, but the human race just isn’t built that way.

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
633 posts
    Sells items exclusively on Envato Market Has been a beta tester for an Envato feature Has sold $10,000+ on Envato Market Has referred 1+ members
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abhimanyusharma003 says

There are two type of docs.

1. Which people complain about

2. Which they don’t read

337 posts
    Has sold $10,000+ on Envato Market Has collected 10+ items on Envato Market Sells items exclusively on Envato Market Had an item featured on Envato Market
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MeGustaMusic says


Welcome to the reality!
+1 In a perfect world, everyone would be reasonable, but the human race just isn’t built that way.

100% +1 !!! The system is just revealing the human nature.

981 posts
    Has sold $10,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 50+ items on Envato Market Contributed a free file of the month
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greenline says

The truth is, anything you do, you just can’t please everyone. That’s a fact.

What amazes me most are those people complaining about an item that it’s not what they were expecting…...although every item on the marketplace has screenshots, descriptions and demo page.

That makes me think sometimes people buy with their eyes “wide shut” like in a hypermarket. Sometimes buying something just because you like how it looks, but you don’t read what it does (on its wrapping)

3014 posts
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dtbaker Volunteer moderator says

I have a 1 star for an item stating, “the theme is superb and has a lot of functionality”

makes sense. In their mind they probably selected “Documentation” from the drop down and gave it 1 stars, thinking they were rating the “Documentation” part as 1 starts, not 1 stars for the entire item.

This is one step in the right direction, hopefully the next round of rating improvements will make it even better (ie: split ratings/reviews for different parts of the item)

5324 posts The Dude Abides
    Located in United States Elite Author: Sold more than $75,000 on Envato Market Has sold $125,000+ on Envato Market Has been part of the Envato Community for over 5 years
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CodingJack says

makes sense. In their mind they probably selected “Documentation” from the drop down and gave it 1 stars, thinking they were rating the “Documentation” part as 1 starts, not 1 stars for the entire item.

Good point. Maybe we should give the customer the ability to select more than one reason, as that might help promote the idea that the rating is for the entire product and not just one portion of it.

I’ve just viewed the list for the first time, and although I understand everything listed are common reasons why people rate, and I also understand Envato may still want to capture this information, we shouldn’t be promoting the idea that rating something for “Design Quality” or “Feature Availability” is an acceptable practice. In jest, we could probably just replace those two items with “I didn’t feel like viewing the preview or reading the description” :P

1367 posts
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