The pixelentity team is seeking a part time support staff member to join our team.
We are a 2-man team who are full time authors here on the Envato marketplaces. As our number of items for sale increase we are spending more and more time providing support to our buyers and less time creating new stuff. Consequently we are looking for someone to help out in our support forum in order to ease the load on us and allow us to concentrate more on development. This person would be working with buyers who have bought anything from our portfolio, which includes the following types of items:
- HTML5 Templates,
- WordPress Themes,
- jQuery Plugins and
- WordPress Plugins.
Support would be given via our external support forum, where a moderator role would be assigned. We would still be putting some time into support, especially in the comments area of our files, so the successful person would not be working alone. We are based in Central European Time (GMT +1) and though being located near this timezone would be good, it is not essential.
The right person will have all of the following:
- A good knowledge of PHP , Wordpress, Js, jQuery, CSS and HTML
- The patience of a saint and the ability to keep a cool head.
- A good command of the English language
- Experience of providing support for similar products
Initially we will be looking for someone for an average of 1-2 hours / day , during business days (Mon-Fri). We say an average because some days when there are no support queries, while other days there will be many. This daily requirement will very likely increase over time as our portfolio increases in size, so the right person would need to be open to increase this time commitment in the future.
If you are interested in applying for this role, please get in touch with us via our profile page. Include the following:
- A brief description of yourself,
- Details of your experience,
- Any relevant links,
- Your expected monthly salary for this position
Thanks for your interest. We’ve replied to your email.
Thanks to all for the applications, keep them coming, we’re going through them slowly, and will get back to everyone.
Dear Codecanyon Members,
I think it is fair to lock up this thread since I was hired a few days ago for this. I’m hired for a 10 day trail so if I it appears that I’m not qualified for this job then I’m sure pixelentity will repost this.
Kind Regards, KVendrik