490 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

The pixelentity team is seeking a part time support staff member to join our team.

We are a 2-man team who are full time authors here on the Envato marketplaces. As our number of items for sale increase we are spending more and more time providing support to our buyers and less time creating new stuff. Consequently we are looking for someone to help out in our support forum in order to ease the load on us and allow us to concentrate more on development. This person would be working with buyers who have bought anything from our portfolio, which includes the following types of items:

  1. HTML5 Templates,
  2. WordPress Themes,
  3. jQuery Plugins and
  4. WordPress Plugins.


Support would be given via our external support forum, where a moderator role would be assigned. We would still be putting some time into support, especially in the comments area of our files, so the successful person would not be working alone. We are based in Central European Time (GMT +1) and though being located near this timezone would be good, it is not essential.

Requirements

The right person will have all of the following:
  1. A good knowledge of PHP , Wordpress, Js, jQuery, CSS and HTML
  2. The patience of a saint and the ability to keep a cool head.
  3. A good command of the English language
  4. Experience of providing support for similar products


Hours

Initially we will be looking for someone for an average of 1-2 hours / day , during business days (Mon-Fri). We say an average because some days when there are no support queries, while other days there will be many. This daily requirement will very likely increase over time as our portfolio increases in size, so the right person would need to be open to increase this time commitment in the future.

Interested Applicants

If you are interested in applying for this role, please get in touch with us via our profile page. Include the following:

  1. A brief description of yourself,
  2. Details of your experience,
  3. Any relevant links,
  4. Your expected monthly salary for this position


Regards,

pixelentity
904 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Sold between 1 000 and 5 000 dollars
Marvidude says

Email Sent (ticket #851) .

490 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

Hey Marvidude,

Thanks for your interest. We’ve replied to your email.

Thanks to all for the applications, keep them coming, we’re going through them slowly, and will get back to everyone.

DOK

348 posts
  • Most Wanted Bounty Winner
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • Author had a Free File of the Month
  • Envato Studio (Microlancer) Beta Tester
  • Bought between 10 and 49 items
amzee says

Sent (ticket #877)

178 posts
  • Author had a Free File of the Month
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Exclusive Author
  • Has been a member for 3-4 years
  • Netherlands
  • Sold between 1 000 and 5 000 dollars
kvendrik says

Dear Codecanyon Members,

I think it is fair to lock up this thread since I was hired a few days ago for this. I’m hired for a 10 day trail so if I it appears that I’m not qualified for this job then I’m sure pixelentity will repost this.

Kind Regards, KVendrik

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