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TheRedTeam says

I am looking for ways to provide customer support for my Themeforest clients in a self-hosted solution, perhaps by hooking up to Wordpress, but not necessarily.

I have googled a few (really liked Ticksy, but I am adamant on using a self-hosted solution) and found some on codecanyon, but I was wondering what services you guys use.

Any favourites? reviews?

278 posts JoomFX.com
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
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+3 more
joomfx says

I’m using Vanilla Forums With Envato API Purchase Verification and it works perfectly for me :)

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Gareth_Gillman says

BBpress … very similar to WordPress and easy to use, and there is a plugin which does the envato verification

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TheRedTeam says

I’m using Vanilla Forums With Envato API Purchase Verification and it works perfectly for me :)

Vanilla Forums is pretty neat! I’ll take a look into it! :D

175 posts
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  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 1+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
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phpface says

I am looking for ways to provide customer support for my Themeforest clients in a self-hosted solution, perhaps by hooking up to Wordpress, but not necessarily.

I have googled a few (really liked Ticksy, but I am adamant on using a self-hosted solution) and found some on codecanyon, but I was wondering what services you guys use.

Any favourites? reviews?

I think one of my items can help you provide the support to your client on Envato.

This plugin can verify the buyer use envato API.

3015 posts
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TNL3542 says

he is better off with Vanilla Forums

278 posts JoomFX.com
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 2 years
+3 more
joomfx says


I’m using Vanilla Forums With Envato API Purchase Verification and it works perfectly for me :)
Vanilla Forums is pretty neat! I’ll take a look into it! :D

Yep :) I have also installed few plugins for Vanilla and this seems to be the perfect Support Solution for me.

There seems to be something wrong with the link in my previous post so here is the correct one:

Vanilla Forums With Envato API Purchase Verification

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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