- Sold between 250 000 and 1 000 000 dollars
- Community Moderator
- Author was Featured
- Author has had an Item Featured
- Bought between 50 and 99 items
- Referred more than 2000 users
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
Hmm, maybe I’m just being narrow-minded.
When I purchase a theme or CC file, I always check the comments to see what issues there are and what the Author has replied with.Of course, I know that’s a good place to find those answers though.
I suppose my perspective is a bit skewed, too my main product has almost 1,400 comments on it, so you can understand why (1) I’m a bit sick of them and (2) how as the number of comments increases, their usefulness decreases as they become harder to find
That being said, your point about knowing where to look is very important. That’s why I’ve suggested in the past we have standardized links to support and documentation – I think the new Support Tab that was mentioned a few weeks ago is a step in the right direction. In other words, we need standardized access (easy to find) with the ability to customize content (tailored to individual products).
It may be fine for ThemeForest, but the last thing I want is for more people to randomly contact me with questions.. most things would be answered if they actually took a minute to read the FAQ and Description. Sometimes, I suspect people just ask pre-sales questions because they’re lonely.. it’s so annoying. I don’t ever answer pre-sales questions that are delivered to my email.. I delete them.
I can see why people would want this.. so if it’s added, can it be an opt-in sort of thing? So I can uncheck the box