1866 posts
  • Helped improve Envato sites by detecting a security issue
  • Participated in a focus group or interview to improve the user experience on Envato Market
  • Contributed a free file of the month
  • Has sold $5,000+ on Envato Market
+14 more
SamBerson says

Hi there.

I’d really like some help with something.

I’d like to set up my own support site for my upcoming project on the various Envato sites.

How can I ensure that only purchased users can access my support area?

Is it possible to set-up a way that they must enter their license code to post and view?

If so, how do I get all the license codes, and how does the site now which are correct.

New to this type of stuff.

Thanks a lot,

Sam!

808 posts
  • Has been part of the Envato Community for over 6 years
  • Has been a beta tester for an Envato feature
  • Located in India
  • Sells items exclusively on Envato Market
+1 more
laranz says
41 posts
  • Has collected 1+ items on Envato Market
  • Located in United Kingdom
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 1 year
Makins says

There’s a WordPress plugin called AuthorHQ that does all this for you, it might be what you’re looking for.

1866 posts
  • Helped improve Envato sites by detecting a security issue
  • Participated in a focus group or interview to improve the user experience on Envato Market
  • Contributed a free file of the month
  • Has sold $5,000+ on Envato Market
+14 more
SamBerson says

Hi there.

I’d really like some help with something.

I’d like to set up my own support site for my upcoming project on the various Envato sites.

How can I ensure that only purchased users can access my support area?

Is it possible to set-up a way that they must enter their license code to post and view?

If so, how do I get all the license codes, and how does the site now which are correct.

New to this type of stuff.

Thanks a lot,

Sam!

There’s a WordPress plugin called AuthorHQ that does all this for you, it might be what you’re looking for.

Thank you very much for your help!

I am now following both of you and look forward to seeing some of your work in the future.

71 posts
  • Has sold $250,000+ on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Had an item featured in an Envato Bundle
  • Elite Author: Sold more than $75,000 on Envato Market
+3 more
Diabolique says
426 posts
  • Has referred 1+ members
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  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
SimpleSites4U says

IMHO avoid Author HQ – its just not very good and as a support solution it is a bit lacking to be polite

THIS wonderful tutorial – http://wp.tutsplus.com/tutorials/plugins/using-bbpress-as-a-support-forum/ and this http://codecanyon.net/item/envato-purchase-code-verifier-for-bbpress/3758462 are both excellent, customisable, and a tried and tested method

I use it, having tried author hq for a few months, given up on it, and switched to this – i cant recommend the above enough

:)

1276 posts
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  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+5 more
Smartik says

IMHO avoid Author HQ – its just not very good and as a support solution it is a bit lacking to be polite

THIS wonderful tutorial – http://wp.tutsplus.com/tutorials/plugins/using-bbpress-as-a-support-forum/ and this http://codecanyon.net/item/envato-purchase-code-verifier-for-bbpress/3758462 are both excellent, customisable, and a tried and tested method

I use it, having tried author hq for a few months, given up on it, and switched to this – i cant recommend the above enough

:)

+1. You’ll regret like me, if you’ll buy AuthorHQ. Is not the best solution, at all.

3429 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United States
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+1 more
organicbee says

6. https://github.com/chrisakelley/CloudWork-Verifi http://wordpress.org/extend/plugins/cloudwork-verifi/

github is generally a bleeding edge version, I dont recommend using it for a production site, the 1 on wordpress.org is always stable ;-)

p.s I purchased Author H.Q as well hated it, wrote Verifi

808 posts
  • Has been part of the Envato Community for over 6 years
  • Has been a beta tester for an Envato feature
  • Located in India
  • Sells items exclusively on Envato Market
+1 more
laranz says


6. https://github.com/chrisakelley/CloudWork-Verifi http://wordpress.org/extend/plugins/cloudwork-verifi/

github is generally a bleeding edge version, I dont recommend using it for a production site, the 1 on wordpress.org is always stable ;-)

p.s I purchased Author H.Q as well hated it, wrote Verifi

Thanks for spotting, AuthorHQ is nice, but lacks some features.. I didn’t tried yours soon I will try.

I spot a spelling mistake “durning” instead of “during” (I think) in WordPress plugin page. Meanwhile what is meant by “CloudWork”?

3429 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 4 years
+1 more
organicbee says



6. https://github.com/chrisakelley/CloudWork-Verifi http://wordpress.org/extend/plugins/cloudwork-verifi/

github is generally a bleeding edge version, I dont recommend using it for a production site, the 1 on wordpress.org is always stable ;-)

p.s I purchased Author H.Q as well hated it, wrote Verifi

Thanks for spotting, AuthorHQ is nice, but lacks some features.. I didn’t tried yours soon I will try.

I spot a spelling mistake “durning” instead of “during” (I think) in WordPress plugin page. Meanwhile what is meant by “CloudWork”?

haha that typo has been fixed like 10 times, I keep reverting to an old readme.txt (merging it with my git to un** it)

and CloudWork Themes

Helpful Information

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