816 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
+6 more
Dream-Theme says

We’re using slightly modified SupportPress by Woo: http://support.dream-theme.com (this is not self-advertising! :) ). Our support portal combines troubleshooter, knowledge base and support tickets. This combination proved to be extremely effective!

1847 posts
  • Provided great feedback to improve the user experience on Envato Market
  • Contributed a free file of the month
  • Has sold $5,000+ on Envato Market
  • Sells items exclusively on Envato Market
+13 more
SamBerson says

Hey there.

Thank you all so much for all this invaluable information.

I’ve taken it all on board and currently have lots of great ideas for how to set up my forum!

Thanks again, Sam :)