1 post
  • Has been part of the Envato Community for over 1 year
  • Sells items exclusively on Envato Market
  • Has collected 1+ items on Envato Market
musa92m
says

I bought the Avada theme for my side. while entering the purchase code it shows “Purchase code is invalid”- why?

391 posts
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+5 more
alchymista
says

Hello, where you entered the purchase code? If the error message is from envato marketplaces please contact envato support. If the error message is from user (support forum) – please contact user (author) directly.

3439 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
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  • Located in United States
+2 more
organicbee
says

are you entering the purchase code for a plugin perhaps? if so it should be invalid. Avada ships with a few premium plugins that require a purchase code for support/auto upgrades which aren’t included with Avada (and not require for the plugins to work )

1 post
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
mysheen145
says

I bought the Avada theme for my side. while entering the purchase code it shows “Purchase code is invalid”- why?

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