170 posts I think about colours
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SkatDesign
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Hey guys,

I had this buyer a couple of days ago that sent me a message like:

You’re selling a PREMIUM THEME which requires knowledge of HTML to use? Are you SERIOUS? It’s totally unacceptable. Please refund my money immediately.

He was referring to a shortcode from my theme that was like:


[framed_image align="left/right"] <img src="your-image-url-here" /> [/framed_image]

I try to keep away users from using any html/css code but in some cases it’s not possible. And in those cases I document everything very well (like the above example).

What’s your opinion about this? Should users have at least some basic html/css experience when working with an advanced theme or a “PREMIUM THEME” means just “drag, drop & insert”?

Cheers!

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rayoflightt
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I think they should be able to copy/paste the link because that’s all needed here, no html knowledge.

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NestoLab
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some clients doesn’t know about HTML knowledge, so they purchase WP themes to be easy to customize or as you said drag, drop & insert.

and also some developers purchase WP themes and they sell it to clients.

in my opinion try to make an online documentation, so if any one will purchase your item, he will know that it’s required some basic HTML knowledge, and you provided it in the documentation, just an opinion.

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Smartik
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When you purchase a premium theme you should expect to save some time and money and never expect to have your site done once you install the theme.

Most of the themes here have a settings panel, maybe a page builder and some widgets to be used if needed. If you start a website you should know what you are doing and not just copy/paste everything. So, if you don’t know the very basic of HTML/CSS you must hire someone who can customize your site or learn these.

Again, when using a theme you have 50-60% of the work ready-made for you, the rest is up to you. If you have no idea how a site works, you should never open it because later will be even harder to manage if something goes wrong.

NestoLab, Themeforest does not allow this. Every item should include a documentation file inside of downloaded pack. But anyways if I would make the docs available online they will never be accesible for public, just for real buyers.

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FinalDestiny
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You could do

[framed_image align="left/right" image="http://image-url.com"] 
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SkatDesign
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Hey guys,

Thank you for your replies.

@NestoLab:In my opinion “drag, drop & insert” is viable in a perfect world. When you start to build your own website I suppose you need at least some basic html/css skills. And I’m talking about basic stuff like inserting an image or a link.

@Smartik: +1 exactly my thoughts

@FinalDestiny: Yes, I know, but I needed the code this way in this particular case. Also, I’m not willing to turn every html tag into a shortocde. That’s very bad practice.

Did I mention that this buyer claims to be a web designer having his own studio?

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tommusrhodus
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@SkatDesign a small amount of required HTML is perfectly fine in my opinion, and what you’ve pasted looks perfectly acceptable in my opinion for a buyer to deal with.

However, I think @FinalDestiny’s suggestion is definitely a good one, you’re not converting every img tag to a short code, just simplifying the one you’ve already produced :)

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egemenerd
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@FinalDestiny: Yes, I know, but I needed the code this way in this particular case. Also, I’m not willing to turn every html tag into a shortocde. That’s very bad practice.

I agree with Final Destiny and TommusRhodus. I’m sure you can find a way to add image link into the shortcode. Why is it a bad practice?

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SkatDesign
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@TommusRhodus, @egemenerd:

Hey guys, I totally agree with you and with FinalDestiny’s method. But this is not the point. In this particular case I needed to use the shortcode in that way.

Also, it’s bad practice to turn every html tag in shortcodes. I think Justin Tadlock has a full article about this. But, still that’s not the point of my post.

The point of my post was that you can’t build your website with an advanced theme and want a complex website without, at least, have some basic html/css skills.

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egemenerd
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For me, there isn’t any difference between adding link into the img tag or into the shortcode :) If your customer wants his money back just for this reason, it is really ridiculous.

In general of course a “PREMIUM THEME” doesn’t means “drag, drop & insert” but usability is important. Here is an example;

My friend bought a real estate theme a couple of days ago. He simply wanted to hide footer widget field. He asked this question to the author and author gave a code block to him. Authors should think about these simple things. It is not hard to add a checkbox to the theme settings… :)

Anyway please don’t get me wrong. I’m not talking about you or about your shortcode. I just wanted to give an example…

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