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mKrukowski says

There are many images that have spocial media logos like: http://photodune.net/item/social-media/3920764 or http://photodune.net/item/hand-touching-network/3886345 but all my images was soft rejected “Your image contains a logo, trademark or other copyrighted name or object. Unfortunately we cannot approve this submission for sale until it no longer contains copyrighted names or objects.” Why others can add images with social media logos?

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mKrukowski says

?

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KingDog Envato team says

Best to ask through a Support ticket – http://support.envato.com/ Each item and usage can vary :) Thanks!

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mKrukowski says

I asked 3 weeks ago still waiting for reply …

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KingDog Envato team says

I asked 3 weeks ago still waiting for reply …

Do you have your ticket number? Also, check your spam folder because I’m sure Support has replied but you may not have seen it. Thanks!

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frankwolffnl says

I have the exact same problem and some of my items even got hard rejected because of this reason

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bobbywuwu says

I was waiting 2 months till now and didn’t get an answer too so..

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KingDog Envato team says

Please see this Knowledgebase article on trademarks – http://support.envato.com/index.php?/Knowledgebase/Article/View/513/0/trademark-use-and-real-world-products

Please follow the directions above and do not base your submissions on files that are currently on the site. Some of these may have been submitted before certain policies went into action or may be removed at a later date. Thanks!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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