1373 posts
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 3-4 years
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Tuvalu
dekurvajo says

I feel myself totally confused. Here is this feedback i think i dont have to comment at all:

Your item *** isn’t quite ready for GraphicRiver. This is the reason given by our item inspector:

The issue we are having here is that you do not submit the correct files. You submitted the correct 900×900 files than we discovered the movies issue. When submitting the update again you must not only submit the correct Main Zip file but the Correct Preview Image Set also as it was not approved the first time.

So it seems you did not submitted the updated zip file again.

To be accepted again please submit the preview image set and the correct main zip file.

1373 posts
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 3-4 years
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Tuvalu
dekurvajo says

I just want to say very much thank you for the last and extremely quick reaction. Thank you very much to Constantin, and everybody else.

I have sent a ticket as well.

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