327 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
+1 more
subsolar
says

I know that ratings are not the most important thing… but they sell :|

It will be nice if you have him remove his rating.

Maybe at the end when he is satisfied you can tell him “If you are happy with the theme blabla, you can rate it”. Just to look like you don’t know about the 1 Star :)

465 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
themeflame
says

There’s only one way to purge such evil:

2 posts
  • Has been part of the Envato Community for over 1 year
Soopersam
says

I understand refund can be issued only in case if a product is bad, broken, non-working, whatever else. Otherwise I do not see any connection. As for me, if I meet such type of buyers I stop responding, it works like a charm, my nerves are saved, money for my labour too. As for rating, this is the last thing which interest me in life, honestly.

yes u r right dear. in my boutique i have lot of women dresses. when some women buy any dress after that i did not refund the money without any solid reason. u can watch these stylish dresses for women on [link removed] .

DesignManiaThemes
DesignManiaThemes Recent Posts Threads Started
46 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Won a Most Wanted contest
+2 more
DesignManiaThemes
says

So, I have a buyer that bought the theme few hours ago. In the 3 hours that he had the theme he did the following: - posted a support question 1 hour ago; - rated 1 star; - stating the theme needs to be coded again from scratch - stating he wants a refund; - asking again for support even after he said he didn’t want the theme and wanted a refund;

OMG have the same customer right now :D, good luck!

683 posts
  • Has been part of the Envato Community for over 4 years
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
ChapterThemes
says

Envato should step up and immediatly block such ‘buyers’ since they are making useless threats against authors!

Making threats shouldn’t be allowed.

242 posts
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+7 more
tansh
says

There was a post 3-4 days back threatening envato ( @SkatDesign : it was even more funny ;) ), with nearly same reason discussed at start. Post and the buyer both vanished in just few minutes :zipped:

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