163 posts
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  • Has sold $10,000+ on Envato Market
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+4 more
wpthemers
says

Someone is unnecessarily flagging my comments on one my latest product. I don’t know if there is a certain set of rules on providing support comments to my buyers, but I’m sure I didn’t cross the line. This I feel, can have negative impact on my sales. What should I do ? Please help !

499 posts
  • Has referred 1+ members
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  • Located in Canada
+2 more
TutelageSystems
says

Other than contacting support there isn’t anything you can do. If it is the same person they should be able to track down the IP Address or user and fix it.

163 posts
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+4 more
wpthemers
says

Other than contacting support there isn’t anything you can do. If it is the same person they should be able to track down the IP Address or user and fix it.

I’ve opened up a service ticket. It’s really a turn-off when I see those Codecanyon Notice in my comment section. Thank you for the suggestion.

6728 posts
  • Provided great contribution to our forums
  • Member of the Envato Team
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+14 more
KingDog
Envato team
says

Yes, please contact Support with all the details. Thanks!

5492 posts
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  • Located in Australia
  • Has sold $1,000+ on Envato Market
+5 more
Australia
says

Its about time random reporters were named and shamed

163 posts
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+4 more
wpthemers
says

Its about time random reporters were named and shamed

Thank you everyone. It seems to be resolved now. This was really getting onto my nerves. Who does these kind of things ? Damn Trolls !!

5492 posts
  • Has been part of the Envato Community for over 5 years
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  • Located in Australia
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+5 more
Australia
says

If i flag a comment, i always post that i flagged it and why.

56 posts
  • Has referred 1+ members
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  • Located in United Kingdom
+4 more
JMDDesigns
says

Was going to say, all your comments seemed fine, but didn’t scroll down enough to see it had been resolved! :P Some people have far too much time to themselves buddy!

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