ThemeForest

Something Broke...

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mabuc says

Are devs working on this page right now? when I hit the “SUBMIT FOR REVIEW ” button it goes to “Whoops, Something Broke!”... any thoughts about this..

9 months ago
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Tarrum says

Had it aswell for a few minutes, I just kept on re-trying and it worked.

9 months ago
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mabuc says

I still can’t submit to review.. any devs here to answer this little question..

9 months ago
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john says

Hi Mabuc,

I’ve found the error from your upload in your logs – it looks like it could be some corrupt meta data in your IPTC in your photo.

Can you send the photo through to support@envato.com and request it get sent through to the dev team.

9 months ago
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THP says

I had this same problem when I first uploaded. Two days later it just worked. Not sure what changed. Seems buggy though guys.

9 months ago
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THP says
THP said
I had this same problem when I first uploaded. Two days later it just worked. Not sure what changed. Seems buggy though guys.

Same problem still exists, although now it seems to actually process the file but still takes you to the ‘something broke’ page, even though it worked fine. Same for deleting files.

9 months ago
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vahid says

Hi THP – the developers are keeping an eye on the forums so thanks for giving us feedback on how it works (or doesn’t) for you.

9 months ago
vahid is an Envato staff member
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THP says

Hi guys, this problem seems fixed for me, thanks for the updates. Much appreciated.

9 months ago
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THP says

still happening…can you take another look please?

9 months ago
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hlehnerer says

I still have an image in the submit/upload queue that I like to delete. When I try it myself, I get the “Whoops, Something Broke!” page. I wrote support, and the promised to delete it withing the next 24 hour. But this hasn’t happened.

9 months ago
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