11 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
zekikaynak
says

Hi ! Two days ago When I want to edit/update my items I get the following message: Whoops, Something Broke! “It looks like something went wrong on the page you were accessing. Our development team will be notified of the issue automatically, however if you require assistance please contact the support team who will be happy to help.”

I need to do something? help me please! sorry.

3191 posts
  • Became a Top 20 Author of the Month
  • Had an item that became a weekly top seller
  • Member of the Envato Team
  • Has sold $40,000+ on Envato Market
+21 more
scottwills
Envato team
says

Hello digital-media! It may have been that you were making an update at the same time a deployment/upgrade was being done to the marketplaces. You shouldn’t have any problems right now but if problems do persist, feel free to contact Support via http://graphicriver.net/support and let them know what page you were on, what you were trying to do, and what OS and browser you are using. :)

11 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
zekikaynak
says

I have tried with both firefox and google chrome is always the same error in two days

11 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
zekikaynak
says

helpppppp me please..

2256 posts Digital Artist
  • Had an item featured in a magazine
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
+15 more
crozer
says
6739 posts
  • Provided great contribution to our forums
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
+14 more
KingDog
Envato team
says

Have you submitted a Support ticket like Scott suggested yet? That will be the best way to go. Thanks! :)

11 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
zekikaynak
says

two days ago I already support did not yet have an answer

243 posts
  • Had an item that became a weekly top seller
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+6 more
deiby
says

Try clearing your browser cache. It was happening to me that day also but it’s usually just a cache issue.

11 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
zekikaynak
says

clearing browser cache another computer result is the same :(:(

2256 posts Digital Artist
  • Had an item featured in a magazine
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
+15 more
crozer
says

It has nothing to do with cache – I have had this issue (as I describe here) since the day the “upload WP theme files” option was implemented – which is somewhere near 5 months?

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