86 posts
  • Author had a Free File of the Month
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
  • Sold between 10 000 and 50 000 dollars
YA says

Today I looked at one of my items (IdealCorp site template) and found out that one out of 5 stars was gone… but the number of votes hadn’t changed. All templates from ‘popular’ category experience the same problem.

So I just want to let you know.

171 posts
  • Bought between 1 and 9 items
  • Europe
  • Exclusive Author
  • Has been a member for 5-6 years
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Sold between 50 000 and 100 000 dollars
myTheme says

Noticed the same problem with my two templates. Weird.

364 posts Onuro
  • Elite Author
  • Has been a member for 6-7 years
  • Exclusive Author
  • Referred between 100 and 199 users
  • Sold between 50 000 and 100 000 dollars
  • United States
  • Bought between 10 and 49 items
ThemeKioken says

same goes here. does that mean a buyer can change the rate after a while?

86 posts
  • Author had a Free File of the Month
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
  • Sold between 10 000 and 50 000 dollars
YA says

@onuro I think it’s some kind of a bug, because it happened in a minute for all popular templates.

34 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Slovakia
  • Sold between 5 000 and 10 000 dollars
  • Won a Competition
janokeselak says

Same here…

staff?

204 posts Bold WordPress Theme Development
  • Bought between 1 and 9 items
  • Elite Author
  • Europe
  • Exclusive Author
  • Has been a member for 5-6 years
  • Interviewed on the Envato Notes blog
  • Referred between 200 and 499 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
srhnbr says

same here-all my items have a star missing all at once! I’m glad I’m not losing my mind.

41 posts
  • Author had a Free File of the Month
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Most Wanted Bounty Winner
  • Sold between 10 000 and 50 000 dollars
jimmyme says

maybe they change the rating computation? the top 10 templates from the winning competition all have 4 star too. Something’s wrong here or they made some changes.

922 posts
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Power Elite Author
  • Most Wanted Bounty Winner
  • Bought between 500 and 999 items
  • Referred between 500 and 999 users
  • Interviewed on the Envato Notes blog
  • Envato Studio (Microlancer) Beta Tester
  • Won a Competition
+8 more
MDNW says

Same here – all three of my templates (previously 5 stars, all selling extremely well, and I’ve received no complaints from buyers) went down to 4-stars. I thought someone might be out trying to game the system by picking up products and rating them 1-star (hah, call me paranoid but it was strange that all 3 products dropped to 4-stars at once) – I feel a little better knowing everyone else is facing this problem. I sure hope it’s a bug :)

922 posts
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Power Elite Author
  • Most Wanted Bounty Winner
  • Bought between 500 and 999 items
  • Referred between 500 and 999 users
  • Interviewed on the Envato Notes blog
  • Envato Studio (Microlancer) Beta Tester
  • Won a Competition
+8 more
MDNW says

HTML Templates > Sort by Sales (highest to lowest) > Link

Almost all of these products used to be 5-Stars, now there isn’t a single 5-Star rating on the list. Something must be up…

Thanks YA for starting this thread – glad someone noticed the trend.

Jeffrey or other site admins? Any ideas what’s up with the ratings system?

2016 posts Review Manager
  • Envato Staff
  • Has been a member for 5-6 years
  • Attended a Community Meetup
  • Australia
  • Beta Tester
  • Contributed a Blog Post
  • Contributed a Tutorial to a Tuts+ Site
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 5 000 and 10 000 dollars
+7 more
jremick Staff says

The devs are probably working on some new features or something and either accidentally did this or it happened on purpose but will be fixed soon. I’ll let the devs know what’s going on.

by
by
by
by
by
by