1030 posts Massfocus
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Massfocus says

Hey guys,

I’m pretty new here on videohive and uploaded a few transition’s and what not. Yesterday i uploaded my first project file but it seems people have trouble watching my video preview… some say it lag some doesnt work at all..

Is there something i overlooked? i’m rendering a new one atm but in the meanwhile maybe someone has a answer for me. Thanks in advance

1030 posts Massfocus
  • Elite Author
  • Exclusive Author
  • Sold between 50 000 and 100 000 dollars
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred between 500 and 999 users
  • Author had a File in an Envato Bundle
  • Beta Tester
+3 more
Massfocus says

sorry for the post, i figured it out, delete post please.

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IdealDesigner says

Hi Massfocus, welcome to video hive i saw your video preview and It seems that this problem caused by the .flv data rate try to convert your video using the same fram rat as the video if you a QuickTime pro owner you can convert your video with it.

open your your video in QuickTime Player then hit Ctrl+E to export the video and choice flv format in the option>video section choice same as source

see this screen Here.

after you done you can go to your item page here in the site then click Edit in the top bar and upload your video and write The reason for the update to the reviewer, and you done. hop that helped. IdealDesigner
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