920 posts
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+6 more
Dream-Theme
says

I’ve recently received an email from fellow-author (whom I will not name) with ads of his new item. Since I’m not subscribed to his newsletters, I consider it to be a SPAM.

The question is: is this type of self-promotion allowed? Answer from someone of Envato staff is very much appreciated!

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Playnethemes
says

I don’t think this is allowed. However this is advertisement outside Themeforest itself so I do not think the Themeforest rules are relevant?

Either way this is clearly not done and should be considered spam :)

391 posts Mad Dog
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+5 more
mad_dog
says

Maybe you purchased any item of his before?

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designedbydash
says

Maybe you purchased any item of his before?

Irrelevant, according to the CAN-SPAM act you have to physically sign-up to marketing emails :)

391 posts Mad Dog
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mad_dog
says

Irrelevant, according to the CAN-SPAM act you have to physically sign-up to marketing emails :)

You are absolutely right :) but this marketplace like a battlefield.

679 posts Cudazi
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cudazi
Envato team
says

I’ve recently received an email from fellow-author (whom I will not name) with ads of his new item. Since I’m not subscribed to his newsletters, I consider it to be a SPAM. The question is: is this type of self-promotion allowed? Answer from someone of Envato staff is very much appreciated!

Hey Dream-Theme,

Please copy the message and information into a support ticket so we can take a closer look for you.

Thanks!

920 posts
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  • Has been part of the Envato Community for over 4 years
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+6 more
Dream-Theme
says

Hey Dream-Theme,

Please copy the message and information into a support ticket so we can take a closer look for you.

Thanks!

I do not want to expose fellow author. Therefore I will not do it. I’ll better send him a link to this thread :)

8176 posts
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+6 more
doru
says

very nice from you but right on top of the message box on each profile there is this text:

“All messages are recorded and spam is not tolerated.”

looks like spam is not allowed and the messages are recorded so should be easy to find out who it is.

6517 posts
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+13 more
KingDog
Envato team
says

Spamming through the profile page contact form is very much not allowed. Please let Support know about it as Cudazi suggested.

3524 posts
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+10 more
sevenspark
Moderator
says

It’s unclear from the original post whether the message came through the contact form or not. I point this out because there was a thread the other day about a customer who had been automatically signed up for a newsletter from an author when they had requested support. This seems like a similar scenario.

It seems that some authors may not be aware of anti-spam laws and the opt-in requirement. Maybe this is something that should go into the author quiz at some point?

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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