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Dream-Theme says

I’ve recently received an email from fellow-author (whom I will not name) with ads of his new item. Since I’m not subscribed to his newsletters, I consider it to be a SPAM.

The question is: is this type of self-promotion allowed? Answer from someone of Envato staff is very much appreciated!

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Playnethemes says

I don’t think this is allowed. However this is advertisement outside Themeforest itself so I do not think the Themeforest rules are relevant?

Either way this is clearly not done and should be considered spam :)

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mad_dog says

Maybe you purchased any item of his before?

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designedbydash says

Maybe you purchased any item of his before?

Irrelevant, according to the CAN-SPAM act you have to physically sign-up to marketing emails :)

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mad_dog says

Irrelevant, according to the CAN-SPAM act you have to physically sign-up to marketing emails :)

You are absolutely right :) but this marketplace like a battlefield.

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cudazi Staff says

I’ve recently received an email from fellow-author (whom I will not name) with ads of his new item. Since I’m not subscribed to his newsletters, I consider it to be a SPAM. The question is: is this type of self-promotion allowed? Answer from someone of Envato staff is very much appreciated!

Hey Dream-Theme,

Please copy the message and information into a support ticket so we can take a closer look for you.

Thanks!

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Dream-Theme says

Hey Dream-Theme,

Please copy the message and information into a support ticket so we can take a closer look for you.

Thanks!

I do not want to expose fellow author. Therefore I will not do it. I’ll better send him a link to this thread :)

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doru says

very nice from you but right on top of the message box on each profile there is this text:

“All messages are recorded and spam is not tolerated.”

looks like spam is not allowed and the messages are recorded so should be easy to find out who it is.

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KingDog Staff says

Spamming through the profile page contact form is very much not allowed. Please let Support know about it as Cudazi suggested.

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sevenspark Volunteer moderator says

It’s unclear from the original post whether the message came through the contact form or not. I point this out because there was a thread the other day about a customer who had been automatically signed up for a newsletter from an author when they had requested support. This seems like a similar scenario.

It seems that some authors may not be aware of anti-spam laws and the opt-in requirement. Maybe this is something that should go into the author quiz at some point?

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