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brandtz says

Hi,

I just gave a purchased item the wrong number of stars, how do I undo and give it the right set?I assume is very simple, but I cant figure it out! ;)

All the best//

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HarveyDesign Volunteer moderator says

You can’t, maybe support can though? ;)

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ArikB says

I’ve truly never ever seen a website that allows you to undo a rating…

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luckykind says
I’ve truly never ever seen a website that allows you to undo a rating…

Netflix…

BOOM ! CACKLE-LACKLE!

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ArikB says
I’ve truly never ever seen a website that allows you to undo a rating…

Netflix…

BOOM ! CACKLE-LACKLE!

OH SNAP .

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ParkerAndKent says
I’ve truly never ever seen a website that allows you to undo a rating…

If you go on activeden.net, select a collection and rate it… after you’ve rated it, just change your rate… it won’t add a new rating, but the system will just update your previous one. :-D

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scottwills Staff says

Hey Lyden, It’s not currently possible to change ratings for items you have purchased. I honestly do not know if support can fix this for you but it’s definitely worth shooting them an e-mail or contacting them via Twitter to find out if it’s possible. http://twitter.com/envato_support

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brandtz says
I’ve truly never ever seen a website that allows you to undo a rating…

Yes I know, a slightly stupid question, but really a bummer, when I gave 2 and wanted to rate full!

I think there should be a confirm instead of one click only … it’s very sensitive and not the first time for me to enter wrongly …..

Thanks all & Scott, I will try, it would be a shame if it’s not possible ….

All the best//

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felt_tips Volunteer moderator says

Yeah… it’s really easy to do. If you assume that clicking on the stars takes you to a ratings interface and click anywhere on it. I’ve very nearly done it myself.

That explains why you get motion graphics and music with less than 5 star ratings. I mean what is there to surprise you with a motion graphic or a piece of music. You assume if the person bought it, they really liked it.

This should be changed. Or at least an ‘are you sure?’ type of dialogue.

-felt.

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brandtz says
Yeah… it’s really easy to do. If you assume that clicking on the stars takes you to a ratings interface and click anywhere on it. I’ve very nearly done it myself.

That explains why you get motion graphics and music with less than 5 star ratings. I mean what is there to surprise you with a motion graphic or a piece of music. You assume if the person bought it, they really liked it.

This should be changed. Or at least an ‘are you sure?’ type of dialogue.

-felt.

Nice to see I am not completely on my own :)

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