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AdamGold
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Hi, I just had my first Extended License sale :D But, when I look at the statement, it doesn’t shows anything about the license. I knew it was an extended license sale because of the price.

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purethemes
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congrats! never happened to me :)

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fillerspace
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Is it possible to determine who has purchased an extended license?

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BroOf
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Is it possible to determine who has purchased an extended license?

I don’t think so…

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fillerspace
says


Is it possible to determine who has purchased an extended license?
I don’t think so…

That’s too bad…I was wondering about the possibility of offering more hands-on support to buyers who purchased extended licenses.

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sevenspark
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Is it possible to determine who has purchased an extended license?
I don’t think so…
That’s too bad…I was wondering about the possibility of offering more hands-on support to buyers who purchased extended licenses.

If they were to email you via your contact form you would be able to tell which license they purchased – but otherwise the information is not available for buyer privacy.

The other thing would be to look into the API – but I’m sure if it’s possible to look up that info the buyer would still have to initiate/approve it with their API key.

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AdamGold
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Thanks guys :D But the topic isn’t about my sale, it’s about Envato statements that aren’t showing but license was purchased.

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fillerspace
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Sorry to hijack your thread…your question just got me curious about whether it were possible to see who bought an extended license.

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sevenspark
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Thanks guys :D But the topic isn’t about my sale, it’s about Envato statements that aren’t showing but license was purchased.

You’re right Adam, sorry for the OT.

I expect that the devs figured the difference in price was self-explanatory, but if you are suggesting a change to the Envato statements, would you like me to move this over to Site Feedback where it will be more likely to be considered?

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AdamGold
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Thanks guys :D But the topic isn’t about my sale, it’s about Envato statements that aren’t showing but license was purchased.

You’re right Adam, sorry for the OT.

I expect that the devs figured the difference in price was self-explanatory, but if you are suggesting a change to the Envato statements, would you like me to move this over to Site Feedback where it will be more likely to be considered?

Well sure :)

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