AdamGold
says
Hi, I just had my first Extended License sale 
But, when I look at the statement, it doesn’t shows anything about the license. I knew it was an extended license sale because of the price.
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Author had a Free File of the Month
- Item was Featured
- Exclusive Author
- Sold between 10 000 and 50 000 dollars
- Bought between 1 and 9 items
- Israel
- Referred between 10 and 49 users
- Has been a member for 3-4 years
- Author had a Free File of the Month
- Exclusive Author
- Sold between 50 000 and 100 000 dollars
- Bought between 10 and 49 items
- Referred between 50 and 99 users
- Has been a member for 2-3 years
- Exclusive Author
- Bought between 10 and 49 items
- United States
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Sold between 5 000 and 10 000 dollars
- Bought between 10 and 49 items
- Germany
- Referred between 1 and 9 users
BroOf
says
fillerspace said
Is it possible to determine who has purchased an extended license?
I don’t think so…
- Has been a member for 2-3 years
- Exclusive Author
- Bought between 10 and 49 items
- United States
fillerspace
says
BroOf said
fillerspace saidI don’t think so…
Is it possible to determine who has purchased an extended license?
That’s too bad…I was wondering about the possibility of offering more hands-on support to buyers who purchased extended licenses.
- Has been a member for 2-3 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Grew a moustache for the Envato Movember competition
- Most Wanted Bounty Winner
- Community Moderator
- Item was Featured
- Author was Featured
- Exclusive Author
- Sold between 100 000 and 250 000 dollars
- Bought between 10 and 49 items
- United States
- Referred between 500 and 999 users
sevenspark
says
fillerspace said
BroOf saidThat’s too bad…I was wondering about the possibility of offering more hands-on support to buyers who purchased extended licenses.
fillerspace saidI don’t think so…
Is it possible to determine who has purchased an extended license?
If they were to email you via your contact form you would be able to tell which license they purchased – but otherwise the information is not available for buyer privacy.
The other thing would be to look into the API – but I’m sure if it’s possible to look up that info the buyer would still have to initiate/approve it with their API key.
sevenspark is a moderator
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Author had a Free File of the Month
- Item was Featured
- Exclusive Author
- Sold between 10 000 and 50 000 dollars
- Bought between 1 and 9 items
- Israel
- Referred between 10 and 49 users
AdamGold
says
Thanks guys But the topic isn’t about my sale, it’s about Envato statements that aren’t showing but license was purchased.
- Has been a member for 2-3 years
- Exclusive Author
- Bought between 10 and 49 items
- United States
fillerspace
says
Sorry to hijack your thread…your question just got me curious about whether it were possible to see who bought an extended license.
- Has been a member for 2-3 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Grew a moustache for the Envato Movember competition
- Most Wanted Bounty Winner
- Community Moderator
- Item was Featured
- Author was Featured
- Exclusive Author
- Sold between 100 000 and 250 000 dollars
- Bought between 10 and 49 items
- United States
- Referred between 500 and 999 users
sevenspark
says
AdamGold said
Thanks guys
You’re right Adam, sorry for the OT.
I expect that the devs figured the difference in price was self-explanatory, but if you are suggesting a change to the Envato statements, would you like me to move this over to Site Feedback where it will be more likely to be considered?
sevenspark is a moderator
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Author had a Free File of the Month
- Item was Featured
- Exclusive Author
- Sold between 10 000 and 50 000 dollars
- Bought between 1 and 9 items
- Israel
- Referred between 10 and 49 users
AdamGold
says
sevenspark said
AdamGold said
Thanks guysYou’re right Adam, sorry for the OT.
I expect that the devs figured the difference in price was self-explanatory, but if you are suggesting a change to the Envato statements, would you like me to move this over to Site Feedback where it will be more likely to be considered?
Well sure 
Request processing...