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segen says

Now I even tried to withdraw via IBAN /Swift and it won’t let me :/ Something is terribly wrong here.

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ranezinjo says

Can we get any answer here ?!

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contrastblack Envato team says

Hi ranezinjo, I flagged your message for staff reply, please contact support via support.envato.com or try via twitter if you really need a quick reply. :)

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ShermanJackson says

Hi Guys!

Make sure you TWEET support, generally, tweeting is a much faster process. By leaving your ticket# in this thread, you will not be guaranteed of a certain reply/answer.

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contrastblack Envato team says

Hi Guys! Make sure you TWEET support, generally, tweeting is a much faster process. By leaving your ticket# in this thread, you will not be guaranteed of a certain reply/answer.
good advice. I had this change a normal 1-5 day support reply gotten in a couple of minutes, depending of course on who’s at hand, and right now it’s a weekend, but still :)
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segen says

I sent several support messages in Support Centre, I tweeted few times as well, I replied several times in this thread, I left my ticket ID as well. Anything else I should do? Buy a ticket and fly over to discuss this in person? I asked for a phone number to call someone but didn’t get it. This is getting very frustrating. Like noone is aware of this issue after all we’ve done to report it? You must be joking or making complete fools out of us. Pardon me but I have to react this way after all this happened.



Hi Guys! Make sure you TWEET support, generally, tweeting is a much faster process. By leaving your ticket# in this thread, you will not be guaranteed of a certain reply/answer.
good advice. I had this change a normal 1-5 day support reply gotten in a couple of minutes, depending of course on who’s at hand, and right now it’s a weekend, but still :)
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segen says

This issue has just been solved.

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ranezinjo says

I would appreciate ANY answer !!

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ranezinjo says

Another ticket. #237678

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ranezinjo says

3 weeks and counting..Issue is still here. No answer from tickets. No answer here…

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